Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Graphic Web Designer
Self Employed Services
Rancho Cucamonga, California
01.2023 - Current
Collaborated with clients to gather project requirements and design preferences.
Developed style guides for website navigation menus, page layouts, fonts, colors and graphics.
Designed logos, icons, images, and banners for websites.
Managed multiple design projects simultaneously, ensuring timely delivery of assets.
Developed graphics, logos and layouts for product illustrations, company logos, and websites.
Designed print materials such as brochures, flyers and posters for marketing campaigns.
Identified needs of customers promptly and efficiently.
Updated existing websites with fresh content and improved graphics for better aesthetics.
Personal Shopper
Walmart
Taylor, Arizona
04.2025 - 04.2026
Assisted customers in selecting products based on preferences and needs.
Organized merchandise displays to enhance customer shopping experience.
Utilized store inventory systems to locate and order items for customers.
Communicated effectively with customers to answer inquiries and provide recommendations.
Collaborated with team members to maintain store cleanliness and organization.
Resolved customer issues promptly to ensure satisfaction during shopping visits.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Satisfied customers with quick, accurate service under tight deadlines.
Maintained a high level of customer service while ensuring customer satisfaction.
Assisted teammates with daily tasks during peak periods.
Assisted customers in selecting items that met their individual needs and preferences.
Developed relationships with loyal shoppers by providing personalized shopping experiences.
Greeted customers and answered product or service questions.
Followed proper procedures when accepting returns or exchanging items for customers.
Asked store associates for help locating missing products.
In Home Caregiver
Norma Holman
Covina, CA
12.2022 - 01.2024
Helping clients take prescribed medication
Assisting clients with ambulation and mobility around the house or outside (doctor's appointments, walks etc.)
Assisting clients with personal care and hygiene
Plan and prepare meals with assistance from the clients (when they are able)
Do the client's shopping or accompany them when they shop
Perform light housekeeping duties that clients can't complete on their own
Be a pleasant and supportive companion
Report any unusual incidents
Act quickly and responsibly in cases of emergency
Provided personal care assistance with daily living activities.
Assisted clients with mobility and transportation needs.
Maintained a safe and clean living environment for clients.
Communicated effectively with clients and family members regarding care needs.
Documented client health status and changes in condition regularly.
Performed light housekeeping tasks such as laundry, dusting and vacuuming.
Developed relationships with family members and caregivers of clients.
Provided emotional support by listening attentively to concerns expressed by clients.
Supervised medication administration, personal hygiene, and other activities of daily living.
Accompanied clients on errands or outings for shopping or leisure activities.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
HHA - Home Health Aide
Right at home
Covina, CA
10.2022 - 12.2022
Helping clients take prescribed medication
Assisting clients with ambulation and mobility around the house or outside (doctor's appointments, walks etc.)
Assisting clients with personal care and hygiene
Assisted clients with daily living activities and personal care.
Monitored client health and reported changes to healthcare professionals.
Documented client progress and care provided in daily reports.
Direct Care Staff
Desert Arc
Yucca Valley, CA
06.2022 - 10.2022
Providing immobile, ill, or frail clients with assistance, company, and comfort.
Administering medicine and treatments as prescribed by healthcare providers.
Monitoring the physical, mental, and emotional conditions of clients and reporting changes to designated parties.
Performing personal hygiene care and housekeeping duties.
Preparing meals and assisting clients with eating and drinking.
Assisting with the use of incontinence products or providing bathroom visit support.
Provides services to individuals with disabilities to enable them to obtain independence and/or maintain safe and sanitary living conditions
Job Coach
Vocational Improvement Program V.I.P
Rancho Cucamonga, CA
07.2021 - 06.2022
Individuals who specialize in assisting individuals with disabilities to learn and accurately carry out job duties. Job coaches provide one-on-one training tailored to the needs of the employee. They may first do a job analysis to identify the job duties, followed by developing a specific plan as to how they can best train the employee to work more and more on his/her own until completely self-sufficient and able to perform job duties accurately and effectively without assistance.
Assisted clients in identifying career goals and interests.
Traveled to work locations to provide hands-on training, direct supervision and support to participants.
Coached clients on appropriate workplace behavior and expectations.
Worked with staff to develop, monitor and resolve skills training or vocational issues.
Conducted individualized assessments of client abilities, interests, and needs.
Monitored client's performance in the workplace by conducting follow-up visits with employers or supervisors.
UPS Package Handler
UPS
Ontario, CA
08.2019 - 06.2021
Unloader- safely unload packages from trailer onto extendo, tote all small packages, bulk out all packages over 70 pounds, and follow all rules for hazardous packages.
Mentorship- assist new hires with learning all DOK rules, following all safety guidelines, quizzing new hires on questions to pass their probation period.
Safety committee- continuously reminding employees to work safe every day, participate in weekly activities to inform employees on safety tips like remember to drink water, wear proper shoes, passing out masks due to covid etc.
Sorted packages by size and destination for efficient delivery.
Operated machinery to move packages within the facility.
Followed safety protocols to prevent accidents during operations.
Collaborated with team members to meet daily shipment goals.
Inspected packages for damage before processing for shipment.
Assisted in training new employees on operational procedures.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
Maintained a clean work environment by removing debris from the loading dock area.
Labeled parcels accurately according to company guidelines.
Resolved conveyor system issues by clearing jams and blockages.
Utilized computer systems for tracking orders, printing labels, and preparing reports.
Receptionist
San Andres Medical Clinic Inc
Huntington Park, CA
01.2018 - 05.2018
General office duties including maintaining supply inventories, mail and fax distribution, and photocopying.
Create, organize and maintain office filing systems, send files to storage facilities as needed.
Responsible for keeping the office tidy and organized.
Additional responsibilities as requested by clinical director, Staff Support Manager, or other personnel.
Strong attention to detail and accuracy.
Answering and handling multiple incoming phone lines as well as greeting all patients and visitors at the facility.
Caregiver
Self-Employed
South Gate, CA
01.2014 - 12.2017
Managed and oversaw children's activities in absences of parents.
Designed Creative games to keep children engaged.
Prepared meals to ensure children ate fully and on time.
Maintain a safe and healthy environment for children in all aspects.
Ensured cleaned and neat household appearance in mother's absence.
Demonstrated exceptional maturity and patience in handling difficult situations and children.
Strong multi-tasking ability for handling several children at a time.
Assist with homework and bathroom needs.
Ensured that only authorized visitors entered the premises in absence of parents.
Housekeeper
Self-Employed
Upland, CA
10.2012 - 12.2013
Housekeeping responsibilities included performing variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
Also, ensuring that all rooms were cared for and inspected according to the standards.
The goal was to create a clean and orderly environment, thus enhancing loyal clientele.
Maintained integrity and attention to detail to every house cleaning service.
Cleaned and sanitized residential spaces to maintain a healthy environment.
Managed time effectively to complete tasks within client schedules.
Provided excellent customer service by addressing client inquiries promptly.
Ensured adherence to safety standards while using cleaning products and tools.
Communicated regularly with clients to confirm satisfaction with services provided.
Cleaned bathrooms, including toilets, tubs, showers and sinks.
Changed bed linens and towels, tidied up rooms.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Emptied trash receptacles throughout the property.
Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
Disinfected telephones, light switches and other frequently touched objects.
Responded to requests from guests regarding housekeeping needs.
Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
Scrubbed kitchen appliances, countertops and fixtures.