Lauren Ober
Trinity,FL
Summary
Dynamic professional with a strong background in Customer Relations and Caregiving, notably at Custom Goods, LLC. Proven ability to enhance operational efficiency and foster client satisfaction. Well-organized and forward-thinking, skilled in managing complex tasks and training teams to achieve excellence in service delivery.
Overview
15
15
years of professional experience
Work History
Private Caregiver
Private Care
11.2024 - 12.2025
- Assisted patient with medications.
- Documented vitals, behaviors, and medications in client medical records.
- Transported patient via wheelchair to and from rehabilitation and daily activities.
- Transported patient to events and activities, medical appointments, and shopping trips.
Customer Service Representative -Bank Specialist
Foundever
01.2024 - 05.2024
- Responded to customer requests for products, services, and company information.
- Created and maintained detailed database to develop promotional sales.
- Implemented and developed customer service training processes.
- Cross-trained and backed up other customer service managers.
Customer Service Representative II
Custom Goods LLC
11.2021 - 10.2023
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Warehouse Forklift Operator
First Step Staffing LLC
07.2021 - 11.2021
- Unloaded and stacked materials by raising and lowering lifting devices.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Packed items into appropriate containers for shipment.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
Ebay E-commerce Site Owner
Self Employed
02.2011 - 05.2020
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
Pine Ridge Academy
Orem, UT05-2000
Skills
Strong Customer Relations
Well Organized
Forward Thinker
Competant
Timeline
Private Caregiver
Private Care
11.2024 - 12.2025
Customer Service Representative -Bank Specialist
Foundever
01.2024 - 05.2024
Customer Service Representative II
Custom Goods LLC
11.2021 - 10.2023
Warehouse Forklift Operator
First Step Staffing LLC
07.2021 - 11.2021
Ebay E-commerce Site Owner
Self Employed
02.2011 - 05.2020
High School Diploma -
Pine Ridge Academy