Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Lauren Obie

Kansas City,MO

Summary

Skilled in providing excellent customer service, upselling products, and developing relationships with customers. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives.

Overview

6
6
years of professional experience

Work History

Personal Shopper

Walmart
02.2022 - Current
  • Evaluated client feedback to brainstorm ways to improve products and provide quality customer service
  • Manage online orders, ensuring timely and accurate deliveries, boosting customer
  • Demonstrated strong organizational skills by managing multiple client orders simultaneously
  • Displayed excellent problem solving abilities when resolving customer complaints

Sales Supervisor

DSW-Designer Shoe Warehouse
01.2021 - 02.2022
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
  • Trained junior employees how to meet operational and sales goals with proactive strategies
  • Engaged in sales, inventory-taking, reconciling cash receipts, and performing specific services
  • Measured productivity by analyzing performance data, financial data, and activity

Beauty Sales Associate

Dillard's
05.2018 - 11.2020
  • Assisted customers with product selection, achieving daily sales goals and increasing customer satisfaction
  • Managed inventory and restocked shelves, ensuring product availability and reducing stock shortages
  • Conducted product demonstrations, boosting sales and enhancing customer product knowledge
  • Trained new staff members on company policies, procedures, and product information
  • Opened and closed cash registers, balanced cash drawers, and made deposits

Education

Master of Business Administration (M.B.A.) - Business Candidate

Indiana University-Purdue University Columbus
Columbus, IN
05.2025

Diploma -

Park Hill High School
05.2019

Skills

  • Customer Service
  • Relationship Building
  • Online Order Processing
  • Product Knowledge
  • Sales expertise
  • Payment Processing
  • Time Management
  • Adaptability and Flexibility
  • Problem-Solving
  • Effective Communication
  • Goal Setting
  • Team building
  • Opening and closing procedures
  • Cash Handling

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Personal Shopper

Walmart
02.2022 - Current

Sales Supervisor

DSW-Designer Shoe Warehouse
01.2021 - 02.2022

Beauty Sales Associate

Dillard's
05.2018 - 11.2020

Master of Business Administration (M.B.A.) - Business Candidate

Indiana University-Purdue University Columbus

Diploma -

Park Hill High School

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Lauren Obie