Lauren O’Brien
Pittston,PA
Summary
Effective Student committed to learning, developing skills in business and writing, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
Work History
Duck Donuts Employee
Duck Donuts
2023.09 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Library Clerk
Marywood University
2023.01 - 2023.06
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
- Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.
- Streamlined circulation processes by efficiently checking items in and out while managing overdue fines, renewals, and holds.
Ice Cream Server
Choo-Choo’s Ice Cream
2022.02 - 2022.08
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Bachelor of Arts - English And Writing
Marywood University
Scranton, PA06.2026
High School Diploma -
Pittston Area Senior High School
Yatesville, PA06.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Timeline
Duck Donuts Employee
Duck Donuts
2023.09 - Current
Library Clerk
Marywood University
2023.01 - 2023.06
Ice Cream Server
Choo-Choo’s Ice Cream
2022.02 - 2022.08
Bachelor of Arts - English And Writing
Marywood University
High School Diploma -
Pittston Area Senior High School
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