Lauren O'Buckley
Tempe,AZ
Summary
Proven to excel in high-volume environments, I leveraged my extensive knowledge of liquor, beer, and spirits to significantly enhance customer satisfaction at Shady Park and Darkstar Theater. Demonstrating exceptional sociability and reliability, I efficiently managed financial responsibilities and trained staff, ensuring both operational excellence and a memorable customer experience.
Overview
6
6
years of professional experience
Work History
Bartender
Darkstar Theater
04.2023 - Current
- Served high customer volumes at great efficacy during concert events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Educated customers on drink options, making personalized recommendations based on preferences or restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender & Assistant Manager
Shady Park
09.2020 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed excellent FOH service while maintaining proper labor percentages and customer satisfaction as a manager.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender & Manager
OG Taco Shop
01.2019 - 03.2020
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, preparing cash drawers, End of Day reports and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Efficiently served and maintained excellent customer service during late night rushes.
Education
Bachelor of Arts - Global Studies
Arizona State University
Tempe, AZ05.2026
Skills
Fast-paced worker
Excellent sociability
Extensive liquor, beer, and spirits knowledge
Highly reliable
References
Duffy Dyer
Darkstar Bar Manager
602-501-7150
Sedona Harris
Shady Park Bar Lead
480-313-3515
Timeline
Bartender
Darkstar Theater
04.2023 - Current
Bartender & Assistant Manager
Shady Park
09.2020 - Current
Bartender & Manager
OG Taco Shop
01.2019 - 03.2020
Bachelor of Arts - Global Studies
Arizona State University
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