Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Lauren Parchment

Henderson,NC

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

Picker/Package Handler

Revlon
Oxford, NC
04.2023 - 07.2023
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Sorted packages to appropriate slide, line or belt for final distribution.
  • Assisted in loading delivery trucks with prepared packages.
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Packed boxes and stock using organizational guidelines.

Legal Assistant

Baskerville & Baskerville, PLLC
Henderson, NC
10.2022 - 11.2023
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Filed clients' legal documents in relevant courts for processing.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Organized legal documents in company filing systems and databases.

Customer Service Representative

Versatrim
Henderson, NC
04.2019 - 10.2022
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Documented conversations with customers to track requests, problems and solutions.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Made outbound calls to obtain account information.
  • Set up and activated customer accounts.

Education

Early Childhood Education and English Literature

Rider University
2015

Skills

  • Excellent verbal and written communication skills
  • Computer Literate
  • General Office Skills
  • Inventory control
  • Courteous demeanor
  • Effective team player
  • Multi-line switchboard
  • Office management
  • Customer relationship management
  • Database management
  • Inventory Control Procedures
  • Problem-Solving
  • Package Preparation
  • Bins, Carts and Containers
  • Attention to Detail
  • Writing and editing
  • Official Notary of the Public
  • Administrative support
  • Legal Research
  • QuickBooks Pro

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Picker/Package Handler

Revlon
04.2023 - 07.2023

Legal Assistant

Baskerville & Baskerville, PLLC
10.2022 - 11.2023

Customer Service Representative

Versatrim
04.2019 - 10.2022

Early Childhood Education and English Literature

Rider University

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Lauren Parchment