Lauren Parker
GARLAND,TX
Summary
To secure a position in an environment utilizing educational background, clerical skills, experience working with people of all social and economic backgrounds, coupled with an outgoing personality that would enhance any business environment. A seasoned professional with over 18 years as an accomplished educator who cares deeply about student success. Creative lesson planner who excels at motivating and inspiring adults and students. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
25
25
years of professional experience
Work History
Executive Assistant
Garland Independent School District
08.2023 - Current
- Communicate with parents, provided friendly and courteous service, and answer questions
- Speak with vendors
- Maintain calendars for events
- Maintain departments social media
- Keep confidential files
- Attend weekly departmental meetings
- Attend various conferences as needed
- Keep up with departments budget
- Organized and coordinated conferences and monthly meetings.
- Answered high volume of phone calls and email inquiries.
- Handled confidential and sensitive information with discretion and tact.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Took notes and dictation at meetings.
- Worked with senior management to initiate new projects and assist in various processes.
Program Specialist
Richardson ISD
08.2017 - 07.2023
- Worked alongside other professionals to outline and implement program plans and objectives
- Maintained regular communication between departments via email and phone calls to coordinate program logistics
- Established goals and created action plans to achieve goals
- Received incoming phone calls and contact form submissions and provided timely responses to inquiries
- Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results
- Monitored employee work and developed improvement plans
- Oversaw appointment scheduling, payroll and financial reimbursement of expenditures
- Interviewed and recommended team members for hire
- Planned and executed meetings to connect organizational representatives, community members and clients
- Spearheaded implementation of program rules, frameworks and toolkits to facilitate smooth change management process
- Managed newsletter distribution for programs to increase student engagement
- Organized and managed program development from conception through successful execution
- Provided ongoing direction and leadership for program operations
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
- Designed program implementation and maintenance plan
- Reserved classrooms and meeting rooms across campus for program activities and managed room list
- Oversaw Pre-K projects each year from concept through final delivery
- Supervised 100+ of administrative personnel
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings
Adult Education and Literacy Program Specialist
Richardson Independent School District
07.2017 - 07.2018
- Answered telephone inquiries from clients, vendors and the public
- Developed program to work with students and increase interest in higher learning
- Assisted department head in establishing daily schedules, curriculum and ESL activities
- Coordinated communication between students and school administration to create an effective and culturally-sensitive learning environment
- Administered and graded assessments and assigned students to their appropriate grade level
- Improved instruction methods by using a variety of assessment tools and strategies
- Attended workshops to learn about student motivation and engaging learning activities
- Maintained safety and security of all under supervision
- Introduced special outreach programs to department chair in effort to increase program enrollment
- Assisted with Marketing Adult Education Program
- Coordinate and facilitate program registration
- Meet weekly with Program Coordinator
- Travel Daily to program sites
- Run various reports regarding Assessment updates and attendance
- Attend state and local conference
- Create partnerships, market and recruit in the surrounding community
- Managed real-time education program delivery to meet scheduled and expected objectives
- Designed, implemented and managed successful training programs to meet department and school needs
- Designed course materials and supported implementation
- Collaborated with administrators to determine course objectives
- Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally
Office Assistant
Richardson Independent School District
08.2015 - 07.2017
- Assisted staff with career fairs and recruiting events
- Filed paperwork
- Executed record filing system to improve document organization and management
- Interacted with customers by phone, email or in-person to provide information
Site Coordinator
21st Century PACE Richardson Independent School District
08.2008 - 07.2015
- Supervise staff, as well as oversee development and implementation of the curriculum for the program
- Maintain effective daily communication with students (K-12), parents, school staff, and community
- Meet with the building principal to ensure that the needs of the campus are met
- Data entry, made spreadsheets to keep up with Budgets, Manage and execute meeting with staff and community
- Participate in staff development
- Market to parents and students to promote various events at school
- Plan and communicate the districts core beliefs throughout the program
- Established clear objectives for all lessons, units and projects
- Encouraged students to persevere with challenging tasks
- Created lesson plans in line with state curriculum and school curriculum standards
- Chaperoned dances, sporting events and activities each semester
- Acted as a positive role model for students and colleagues
- Encouraged students to persevere with challenging tasks
Early Intervention Specialist
Dallas Independent School District
09.2006 - 01.2008
- Early Childhood/Project Kids Screened infants and toddlers, ages 0 3 years for developmental delays
- Compiled information to chart the development of the babies
- Provide consultation and education to parents, caregivers, staff and other professionals regarding developmental delays
- Identifying and communicating with community resources
- Maintained accurate and complete student records as required by laws, district policies and administrative regulations
- Pursued professional development activities to broaden and deepen knowledge of content and teaching skills
Intake Specialist
Cigna Life Insurance Co
09.2005 - 07.2006
- Effectively interacted with clients that are insured through Cigna, who wish to file short term and long-term disability claims
Teacher Assistant
Next Generation Child Development Center
09.1999 - 01.2000
- Worked in various areas of Child Development Center, specifically with infants and toddlers
- Attempted to enhance social, physical, emotional and intellectual abilities through activities geared toward the age of children
- Attended workshops seminars as scheduled
- Earned various certificates
- Communicated with peers, colleagues, administrators and parents to meet and exceed teaching goals
Education
Bachelor of Arts - Psychology with a minor in Child Psychology
University of North Texas
08-2005
Associate of Arts - Psychology/Criminal Justice
Abilene Christian University
Associate of Arts -
Southwestern Christian College
05-2002
High School Diploma -
L. V. Berkner High School
05-2000
Skills
- Management skills
- Special events planning
- Organized
- Microsoft Outlook
- Word
- Strategic thinker
- Excel
- Strong time management
- Running after-school programs
- MS Office
- Meeting planning
- Expert Digital Marketing
- Strategic planning
- Motivational
- Natural leader
- Enhancement therapy
- Pleasant demeanor
- Program development
- Play therapy
- Social media knowledge
- Leadership experience
- Psychosocial
- Customer service-oriented
- Assessments expert
- Works well under pressure
- Clear communication skills
- Experience with special-needs students
- Key relationship management
- Creative problem solver
- MS Windows proficient
- Quick learner
- Multitasking
- Scheduling
- Document handling
- Videoconference preparation
- Mail handling
- Customer Service-oriented
- Office administration
- Social media
Timeline
Executive Assistant
Garland Independent School District
08.2023 - Current
Program Specialist
Richardson ISD
08.2017 - 07.2023
Adult Education and Literacy Program Specialist
Richardson Independent School District
07.2017 - 07.2018
Office Assistant
Richardson Independent School District
08.2015 - 07.2017
Site Coordinator
21st Century PACE Richardson Independent School District
08.2008 - 07.2015
Early Intervention Specialist
Dallas Independent School District
09.2006 - 01.2008
Intake Specialist
Cigna Life Insurance Co
09.2005 - 07.2006
Teacher Assistant
Next Generation Child Development Center
09.1999 - 01.2000
Associate of Arts - Psychology/Criminal Justice
Abilene Christian University
Bachelor of Arts - Psychology with a minor in Child Psychology
University of North Texas
Associate of Arts -
Southwestern Christian College
High School Diploma -
L. V. Berkner High School
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