Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Pearson

Rochester,MN

Summary

Dynamic caregiver and seasoned server with a proven track record of enhancing client and customer satisfaction at Homeinsteadseniorcareonline and Dooley's Pub. Skilled in compassionate caregiving and efficient service prioritization, adept at improving quality of life for clients and boosting dining experiences. Excelled in multitasking and compassionate communication, achieving significant positive feedback and loyalty. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Professional Caregiver

Homeinsteadseniorcareonline
01.2024 - Current
  • Strengthened client mobility by assisting with exercises, stretches, and ambulation support as directed by healthcare professionals.
  • Prevented falls or injuries among clients through vigilant monitoring of their surroundings and timely assistance with mobility challenges.
  • Supported the emotional well-being of clients'' family members by offering respite services, allowing them to take breaks from caregiving responsibilities without worry.
  • Provided compassionate end-of-life care to terminally ill patients, ensuring their comfort and dignity in their final days.
  • Developed trusting relationships with both clients and their families through clear communication channels regarding care updates or concerns that arose during the caregiving process.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Provided safe mobility support to help patients move around personal and public spaces.

Server

Dooley's Pub
02.2019 - 03.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Dennys Restaurant
10.2018 - 08.2020
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Education

No Degree - General Studies

Minneapolis Community And Technical College
Minneapolis, MN
06.2026

High School Diploma -

Century High School, MN, US
Rochester, MN
06.2017

Skills

  • Compassionate Caregiving
  • Dementia Care
  • Problem-Solving
  • HIPAA Compliance
  • Safe Food Handling
  • Menu Memorization
  • Food Running
  • Suggestive Selling
  • Point of sale operation

Timeline

Professional Caregiver

Homeinsteadseniorcareonline
01.2024 - Current

Server

Dooley's Pub
02.2019 - 03.2022

Server

Dennys Restaurant
10.2018 - 08.2020

No Degree - General Studies

Minneapolis Community And Technical College

High School Diploma -

Century High School, MN, US

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Lauren Pearson