Lauren Perkins
Buford,GA
Summary
Seasoned Operations Manager and talented leader with 3.5 years of experience applying exceptional planning and problem-solving abilities toward enhancing growing the gym numbers and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding , excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
3
3
years of professional experience
Work History
Operations Manager
Burn Boot Camp Buford & Lawrenceville
12.2019 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Set Goals each week with my team to help meet our Goals over multi unit locations
- Running weekly team calls to review numbers and plans of actions
- Responsible for scheduling for all departments
- Helping departments reach sales goals, nutrition goals and member retention
- Training new hires on the product
- Training entire team on sales and how to close memberships
- Responsible for responding to cancellation emails and terminating membership in Mindbody
- Responsible for Blue Carpet Checklist weekly
- Responsible for new hires and interviewing potential team members
- Responsible for follow up on scheduling for trial first camps
- Responsible for trial follow ups and converting them to a membership
- Responsible for answering our business line
Education
Paralegal Studies
Winthrop University
Paralegal Lincense05.2008
Skills
- Process Improvement Strategies
- Business Process
- Strategic Partnership with Joint Ventures
- Staff Management
- Highly motivated
- Staff Training
- Multi-Unit Operations Management
- Client Relations
- Recruiting and Hiring
- Inventory Control
- Purchasing and Procurement
- Team Leadership
- Goal Attainment
- Employee Relations
- Grew the membership base by over 65% in over 15 years
- Built a new solid team from scratch
Timeline
Operations Manager
Burn Boot Camp Buford & Lawrenceville
12.2019 - Current
Paralegal Studies
Winthrop University
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