Lauren Pfaff
Mt Carmel,PA
Summary
Resourceful ability to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Order Selector/Receiver
Wegmans Retail Service Center
Pottsville, PA
10.2015 - Current
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Checked inventory and selected products from specific locations based upon availability.
- Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
- Unloaded deliveries from trucks in prompt fashion.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Entered package information into company's computer system.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Cashier/Service Desk Associate
Boyers Food Market
Mt Carmel, PA
03.2011 - 09.2015
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Performed cash, card and check transactions to complete customer purchases.
Education
No Degree - General Studies
Abraham Lincoln High School
Philadelphia, PA 09.2004 - 06.2008
GED -
Career Link
Shamokin PA 01.2010 - 05.2010
Skills
Order picking and processing
Forklift Operation
Product picking
Pallet arrangement
Pick lists
Shipping and receiving
Equipment operation
Warehousing functions
Exceptional time management skills
Heavy lifting
Stock management
Order fulfillment
Forklift safety and operation
Warehouse safety
Shipping procedures understanding
Team player
Team Leader
Flexible and reliable
Time managment
Timeline
Order Selector/Receiver
Wegmans Retail Service Center
10.2015 - Current
Cashier/Service Desk Associate
Boyers Food Market
03.2011 - 09.2015
GED -
Career Link
01.2010 - 05.2010
No Degree - General Studies
Abraham Lincoln High School
09.2004 - 06.2008