Lauren Pheifer
Dublin
Summary
Dynamic and dedicated professional with exceptional customer service skills. Proven ability to multitask and collaborate effectively in fast-paced environments. Committed to maintaining cleanliness standards while fostering positive relationships with clients. Certified in CPR and First Aid, ensuring safety and preparedness in all situations.
Overview
2
2
years of professional experience
Work History
Patient Support Assistant
Dublin Methodist Hospital
08.2024 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Maintained a clean and safe environment for patients by performing routine housekeeping tasks.
- Facilitated patient mobility through careful assistance with transfers, ambulation, and positioning.
Server
Bob Evans Restaurant
08.2024 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Barista
Starbucks
11.2023 - 07.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Swim Instructor/Front Desk Receptionist/Lifeguard
Goldfish Swim School
06.2023 - 11.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
Education
No Degree -
Dublin Coffman Highschool
Dublin, OHSkills
- Team collaboration
- Multitasking proficiency
- Team player mentality
- Exceptional customer service
- Cleanliness standards
- Friendly and outgoing
- Problem-solving
- Critical thinking
Timeline
Patient Support Assistant
Dublin Methodist Hospital
08.2024 - Current
Server
Bob Evans Restaurant
08.2024 - 02.2025
Barista
Starbucks
11.2023 - 07.2024
Swim Instructor/Front Desk Receptionist/Lifeguard
Goldfish Swim School
06.2023 - 11.2023
No Degree -
Dublin Coffman Highschool
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