Lauren Pike
Broken Bow,OK
Summary
Driven Legal and Administrative Assistant with twelve years of experience in personal injury law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Branch Office Administrator
EDWARD JONES
01.2020 - 12.2023
- Coordinated schedules and appointments for branch staff, optimizing time management processes.
- Provided exceptional customer service to both internal employees and external clients, promoting a welcoming atmosphere at the branch office.
- Facilitated team communication, leading to a cohesive and productive work environment.
- Collaborated with team members on projects aimed at improving overall firm performance, sharing insights gained from daily interactions with clients.
- Assisted clients with financial planning to meet financial goals.
- Enhanced client satisfaction by providing timely and accurate financial information, advice, and recommendations.
Office Manager
BOYD LAW FIRM
01.2014 - 12.2019
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Legal Secretary
BOYD LAW FIRM
11.2008 - 01.2014
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Received and placed telephone calls to clients and prospective clients.
- Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
- Reduced errors in legal documents by implementing thorough proofreading processes.
- Leveraged advanced typing skills and proficiency in legal terminology to produce accurate, high-quality transcripts consistently.
- Reduced turnaround time for transcript delivery by implementing effective time management strategies and staying organized under pressure.
Third Key Store Manager
CLAIRE’S
06.2006 - 11.2008
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Development Assistant
OPPORTUNITIES, INC.NON-PROFIT
05.2004 - 06.2006
- Managed donor acknowledgment process, ensuring timely recognition of contributions and building strong relationships.
- Organized and executed successful fundraising events, resulting in increased donor engagement and support.
- Provided administrative support to the development director by managing calendars, scheduling meetings, and preparing correspondence as needed.
- Maintained accurate records of all donations in CRM system, ensuring data integrity for future reporting needs.
- Coordinated events to encourage community involvement and increase awareness of organization's mission.
Education
No Degree -
Texarkana Community College
Texarkana, TXSkills
- Office Management
- Client Relationship Building
- Document Scanning
- Customer Service
- Data Entry
- Scheduling and calendar management
- Legal/Court Processes
- Case Management
- Court Filing
- Transcription
- QuickBooks Pro
- Microsoft Office
Timeline
Branch Office Administrator
EDWARD JONES
01.2020 - 12.2023
Office Manager
BOYD LAW FIRM
01.2014 - 12.2019
Legal Secretary
BOYD LAW FIRM
11.2008 - 01.2014
Third Key Store Manager
CLAIRE’S
06.2006 - 11.2008
Development Assistant
OPPORTUNITIES, INC.NON-PROFIT
05.2004 - 06.2006
No Degree -
Texarkana Community College
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