Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Plumer

Cumberland Foreside

Summary

Dynamic and engaging. I leveraged strong multitasking and customer service skills to enhance guest satisfaction and loyalty. I am proficient in creative mixology and inventory management, I consistently delivered outstanding service, contributing to a positive work environment and fostering repeat business through excellent interpersonal interactions.

Overview

1
1
year of professional experience

Work History

Bartender

Ottos Pizza
07.2024 - 12.2024
  • Increased customer satisfaction by providing excellent service.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Served high customer volumes during special events, nights, and weekends.









Bartender

Scarlett Begonia
02.2024 - 06.2024
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty
  • Efficiently opened or closed the bar according to established procedures ensuring preparedness for each shift
  • Managed cash handling duties responsibility ensuring accurate accounting at end of shift
  • Diffused any conflict within the bar by using my problem-solving skills to effectively handle conflict in a way that works for both the customer and the staff.
  • Maintained a clean and organized workspace ensuring compliance with health and safety regulations

Education

High School Diploma -

Nashville High School
Nashville, TN
06-2003

Skills

  • Outstanding customer service
  • Outgoing personality
  • Service-oriented mindset
  • Suggestive selling
  • Good conversationalist
  • Teamwork and professionalism
  • New hire training
  • Inventory
  • Sales expertise
  • Beverage and bar supply orders
  • Cash and credit transactions
  • Payment processing

Timeline

Bartender

Ottos Pizza
07.2024 - 12.2024

Bartender

Scarlett Begonia
02.2024 - 06.2024

High School Diploma -

Nashville High School

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Lauren Plumer