LAUREN POPOCK

Barentz NA is a Specialty Chemical Distributor that acquired Maroon Group LLC in 2020. Maroon Group acquired J. Tech Sales, LLC in 2018.

• Supervise Purchasing, Customer Service, and Logistics teams.
• Lead North American alignment initiative, improving systems and processes across operations.
• Implemented and trained teams on two ERP systems post-acquisitions.
• Conduct performance reviews, identify improvements, and develop action plans.
• Manage hiring, onboarding, and training to meet business needs.
• Enhanced communication between operations team and leadership, reducing miscommunications and missed deadlines.
• Analyze and report key metrics to senior leadership.
• Oversee inventory management and supply chain operations, achieving 97% on-time and in-full shipments.
• Managed $15M inventory and 2,000+ SKUs across North America.
• Reduced expired inventory by 15% through improved tracking and forecasting.
• Lead procurement, forecasting, and demand planning to reduce costs from PO to delivery.
• Manage bulk transportation and batch manufacturing.
• Foster strong supplier relationships to ensure quality and timely deliveries.
• Reduced lead times through inventory monitoring and demand forecasting.
• Lead supplier and warehouse performance reviews, driving continuous improvement.
• Consolidated warehouses to cut operational expenses and negotiated multi-year rate agreements.
• Achieve cost savings via strategic sourcing and supplier negotiations.
• Implemented paperless workflows and created automated KPI tracking in ERP systems.
• Participate in continuous improvement projects, contributing process enhancements.
• Manage multiple projects, collaborating with cross-functional teams and resolving risks.
• Plan community service and social events for the office.

• Ensured customer success through on-time deliveries and competitive pricing.
• Managed high-stress situations, resolving conflicts with professionalism in a fast-paced environment.
• Served as CSR for key accounts and Reliable Solutions (acquisition).
• Resolved customer complaints with empathy, boosting loyalty and repeat business.
• Onboarded and trained new Customer Service Representatives.