Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Portella

Haddonfield,NJ

Summary

Dynamic Territory Manager with proven success at Evenly Orthodontics, excelling in client relationship management and revenue generation. Expert in developing sales strategies and onboarding processes that drive account growth. Adept at consultative selling and fostering strong client partnerships, consistently identifying opportunities for expansion and enhancing customer satisfaction. Result-driven Key Account Manager with background in establishing strong relationships and negotiating contracts to benefit businesses. Strong understanding of market trends, customer needs, and effective communication strategies. Skilled at boosting sales revenue by designing strategic growth plans and maintaining key client partnerships. Significant impact made in previous roles through the implementation of innovative solutions for complex business challenges.

Overview

27
27
years of professional experience

Work History

Key Account Manager

Evenly Orthodontics
Bethesda, MD
09.2021 - Current
  • Identified new opportunities for growth within existing accounts, as well as potential new customers.
  • Established strong relationships with clients through regular communication and follow-up activities.
  • Managed the relationship between internal teams and external customers.
  • Provided training sessions for customers on how best utilize the company's products or services.
  • Managed the onboarding process for new key accounts, ensuring a smooth transition and immediate value realization.
  • Provided input into product development and marketing strategies based on key account feedback and requirements.
  • Identified and pursued new business opportunities within existing key accounts to increase revenue streams.

Territory Sales Representative

Benco Dental
Wilkes-Barre, PA
07.2016 - 04.2020
  • Identified new business opportunities by analyzing market trends and competitor activities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Identified potential customers and developed relationships with key decision makers.
  • Monitored competitors' activities and pricing strategies within the assigned territory.
  • Developed and implemented sales strategies to increase territory revenue.
  • Analyzed customer feedback and identified areas of improvement in products or services offered.
  • Developed relationships with key decision makers at target accounts.

Territory Sales Representative

Patterson Dental
Boothwyn , PA
09.1998 - 06.2016
  • Identified potential customers, evaluated their needs and created customized solutions.
  • Identified new business opportunities by analyzing market trends and competitor activities.
  • Identified potential customers and developed relationships with key decision makers.
  • Monitored competitors' activities and pricing strategies within the assigned territory.
  • Developed and implemented sales strategies to increase territory revenue.
  • Developed relationships with key decision makers at target accounts.
  • Attended industry conferences and trade shows to stay up-to-date on market trends.

Education

Bachelor of Arts - Communications

Rowan University
Glassboro, NJ
05-1993

Skills

  • Client relationship management
  • Sales strategy development
  • Customer onboarding
  • Product training
  • Account growth strategies
  • Effective communication
  • Problem solving
  • Account management
  • Account development
  • Revenue generation
  • Key account management
  • Consultative selling
  • Territory management
  • Business development

Timeline

Key Account Manager

Evenly Orthodontics
09.2021 - Current

Territory Sales Representative

Benco Dental
07.2016 - 04.2020

Territory Sales Representative

Patterson Dental
09.1998 - 06.2016

Bachelor of Arts - Communications

Rowan University