Summary
Overview
Work History
Education
Skills
Affiliations
Reference
References
Timeline
Generic

Lauren Proctor

Somerville,MA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

5
5
years of professional experience

Work History

Dog Trainer

Tayls and Trails
Watertown, MA
09.2024 - 04.2025
  • Utilized positive reinforcement techniques while working with dogs in order to create an atmosphere of trust and respect between handler and pet.
  • Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
  • Monitored behavior of dogs while walking to ensure safety of both the dog and passerby.
  • Implemented leash training techniques for puppies and untrained dogs.
  • Developed personalized walking plans based on dog's age, breed, and energy levels.

Dog Walker

Monumentails Pet Care Service
Charlestown, MA
04.2023 - 05.2024
  • Walked dogs on leash, observing all safety precautions and following commands from owners.
  • Interacted with pet owners in a professional manner when discussing their pets' needs and care requirements.
  • Monitored behavior of dogs while walking to ensure safety of both the dog and passerby.
  • Maintained records of each walk including time, distance, duration, notes about the dog's behavior.
  • Cleaned up after dogs during walks using appropriate supplies provided by owner or employer.
  • Maintained a consistent schedule to establish a routine for dogs under care.

Restaurant Waiter

Cheesecake Factory Inc
Providence, RI
09.2020 - 12.2022
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Greeted customers, provided menus and answered questions about menu items.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Resolved customer complaints in a polite manner according to company policy.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.

Education

Some College (No Degree) - Health Sciences

Bunker Hill Community College
Charlestown, MA

Skills

  • Patient care
  • Health assessment
  • Regulatory compliance
  • Interpersonal communication
  • Data management
  • Customer service
  • Time management
  • Team collaboration
  • Clear verbal communication
  • Behavioral problem solving
  • Creative problem solving
  • Owner relations
  • Relationship building
  • Professional demeanor
  • Teamwork and collaboration

Affiliations

  • Running
  • painting

Reference

  • Luke Messias
  • (857)244-4318

References

References available upon request.

Timeline

Dog Trainer

Tayls and Trails
09.2024 - 04.2025

Dog Walker

Monumentails Pet Care Service
04.2023 - 05.2024

Restaurant Waiter

Cheesecake Factory Inc
09.2020 - 12.2022

Some College (No Degree) - Health Sciences

Bunker Hill Community College