Lauren Pruden
Colorado Springs,CO
Summary
I am an outgoing and supportive person who enjoys fast-paced environments and interacting with people from all sorts of backgrounds. I attempt to display professionalism in every situation and have been able to resolve issues when they arise. I enjoy being a team leader and helping others with whatever tasks and issues that they may face. I would consider myself to be a fast-learner who is willing to learn and adapt to various situations.
Overview
3
3
years of professional experience
Work History
Supervisor
HARP Authority
05.2022 - 09.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Server/ Cashier
Nana's Pork Green Chili
05.2020 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Rue 21, Sales Associate
Rue21
01.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Pool Attendant
Walking Stick Villas And Estates
05.2019 - 09.2020
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Checked side duty list for opening and closing procedures.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
Education
Associate of Science - Human Physiology
University of Colorado Colorado Springs
Colorado Springs, CO05.2025
High School Diploma -
Centennial High School
Pueblo, CO05.2021
Skills
- Company Relations
- Patron Engagement
- Training and Development
- Resolving Complaints
- Safe Work Methods
- Money Transfers
- Payroll Preparation
- Team Assignments
- Monthly Inventory
- Player Engagement
- Cash Handling
- Customer Service and Relations
- Employee Performance Management
- Negotiation and Conflict Resolution
Timeline
Supervisor
HARP Authority
05.2022 - 09.2022
Rue 21, Sales Associate
Rue21
01.2021 - 05.2022
Server/ Cashier
Nana's Pork Green Chili
05.2020 - 08.2022
Pool Attendant
Walking Stick Villas And Estates
05.2019 - 09.2020
Associate of Science - Human Physiology
University of Colorado Colorado Springs
High School Diploma -
Centennial High School
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