Lauren Purdy
Austin,TX
Summary
Detail-oriented professional dedicated to delivering exceptional service, efficient support, and a positive experience for clients and colleagues.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
11
11
years of professional experience
Work History
Receptionist/ Tech
Great Oaks Animal Hospital
Round Rock, Texas
02.2025 - Current
- Manage appointments and schedule surgeries
- Answer incoming phone calls and address client issues and concerns promptly.
- Maintain medical records
- Maintain the cleanliness of the hospital's supplies.
- Dispense medication to the patients, monitor drug reactions
- Help the vet with basic diagnostic tests, such as fecals and skin scrapings.
- sanitize and disinfect the cages and kennels
Administrative and Client Support Assistant
Shadow Cats Sanctuary
09.2022 - 02.2025
- Provide compassionate support, handling scheduling and detailed records management with care and precision
- Manage inventory and office supplies, ensuring resources are readily available
- Organize and lead tours for fundraising efforts, strengthening donor relations
Receptionist
Little Kahunas Pet Resort
Austin, Texas
09.2017 - 08.2019
- Scheduled and managed appointments, ensuring smooth operations and client satisfaction
- Coordinated schedules and special requests to enhance client and guest experience
Administrative and Support Technician
Riverside Veterinary Clinic
Austin, Texas
08.2016 - 08.2017
- Supported daily operations, including managing client inquiries, scheduling, and record maintenance
- Assisted with procedure preparations, coordinating resources and maintaining a clean, professional environment
Receptionist / Administrative Assistant
Lake Austin Blvd Animal Hospital
Austin, Texas
06.2014 - 07.2016
- Provided front-office support through client check-ins, scheduling, and follow-up communications
- Handled office upkeep, including supply management and facility cleanliness
- Coordinated recordkeeping and medication scheduling, ensuring accuracy and compliance
Education
High School Diploma -
Anderson Highschool
Austin, TXSkills
,,,,,,,,,,
Multitasking
Customer and client relations
Avimark
management systems
maintaining accurate records
managing schedules
coordinating appointments
communication skills
Personal Information
Title:
Timeline
Receptionist/ Tech
Great Oaks Animal Hospital
02.2025 - Current
Administrative and Client Support Assistant
Shadow Cats Sanctuary
09.2022 - 02.2025
Receptionist
Little Kahunas Pet Resort
09.2017 - 08.2019
Administrative and Support Technician
Riverside Veterinary Clinic
08.2016 - 08.2017
Receptionist / Administrative Assistant
Lake Austin Blvd Animal Hospital
06.2014 - 07.2016
High School Diploma -
Anderson Highschool
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