Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Purvis

Summary

Dynamic beauty professional with a proven track record at excelling in customer service and team collaboration. Skilled in event coordination and visual merchandising, I consistently drove sales growth and enhanced brand visibility. My attention to detail and problem-solving abilities fostered positive client relationships, ensuring exceptional experiences and loyalty.

Overview

18
18
years of professional experience

Work History

Freelance

Puig Prestige Beauty
10.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • coordinate events

Tom Ford Counter Manager

Neiman Marcus
02.2022 - 10.2024
  • Managed daily operations of luxury cosmetics counter, ensuring high standards of customer service and product presentation.
  • Trained and mentored team members on product knowledge and effective selling techniques to enhance performance.
  • Developed and implemented promotional displays to increase brand visibility and attract customer engagement.
  • Collaborated with cross-functional teams to coordinate in-store events, driving traffic and enhancing customer experience.
  • Analyzed sales data to identify trends, adjusting strategies for inventory management and product placement accordingly.
  • coordinate events
  • counter yearly volume 600,000

Hourglass Counter Manager

Neiman Marcus
02.2021 - 02.2022
  • Led team in delivering exceptional customer service through personalized consultations and product recommendations.
  • Trained and mentored staff on product knowledge, enhancing overall team performance and client engagement.
  • Implemented visual merchandising strategies to optimize product displays and drive sales growth.
  • Developed inventory management processes, ensuring accurate stock levels and efficient replenishment practices.
  • Collaborated with marketing teams to execute promotional events, elevating brand visibility within store environment.
  • Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
  • hourglass just launched instore and by the end of year the volume 250,000

Counter Manager

Nordstrom
01.2015 - 02.2021
  • Managed daily operations and ensured optimal staff performance in busy retail environment.
  • Trained and mentored new team members to enhance customer service skills.
  • Developed promotional strategies to increase product visibility and sales.
  • Analyzed inventory levels and implemented effective stock management practices.
  • Collaborated with marketing teams to design engaging displays and drive foot traffic.
  • Resolved customer inquiries efficiently, improving overall satisfaction ratings.
  • Implemented process improvements that streamlined operations and reduced wait times.
  • Promoted brand loyalty by creating personalized experiences for each customer during their visit.
  • Conducted regular staff meetings to align team goals and performance expectations.
  • in my years of service for nordstrom i was promoted every year due to my high increase in counter productivity my first roll was smash box then lancome and then charlotte tibury which was 1.5 million dollar counter and i had a staff of 8 .
  • my roll as a beauty stylist including selling 10% of the 33 beauty lines carried in store also creating events


Brand Manager, Christian Dior

Lord & Taylor LLC
03.2012 - 01.2015
  • Developed and executed brand strategies to enhance market positioning and customer engagement.
  • Led cross-functional teams in launching new product lines, ensuring alignment with brand vision.
  • Analyzed market trends to inform strategic decisions and optimize marketing initiatives.
  • Oversaw brand communications across digital platforms, maintaining consistency and reinforcing identity.
  • Conducted competitive analysis to identify growth opportunities within emerging markets.
  • Managed relationships with key stakeholders to drive brand partnerships and promotional opportunities.
  • eventing
  • total volume of counter 300,000 team of 2

Makeup Artist

Sephora
01.2008 - 03.2012
  • Designed customized makeup looks for diverse clientele, enhancing individual features and preferences.
  • Mentored junior artists, providing training on techniques and product application for skill development.
  • Collaborated with photographers and stylists to create cohesive aesthetics for photo shoots and events.
  • Maintained up-to-date knowledge of industry trends, ensuring innovative techniques were integrated into services.
  • Conducted skin assessments to recommend suitable products, improving overall client satisfaction and results.

Education

High School Diploma -

Delaware Valley
Philadelphia, PA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • events

Timeline

Freelance

Puig Prestige Beauty
10.2024 - Current

Tom Ford Counter Manager

Neiman Marcus
02.2022 - 10.2024

Hourglass Counter Manager

Neiman Marcus
02.2021 - 02.2022

Counter Manager

Nordstrom
01.2015 - 02.2021

Brand Manager, Christian Dior

Lord & Taylor LLC
03.2012 - 01.2015

Makeup Artist

Sephora
01.2008 - 03.2012

High School Diploma -

Delaware Valley

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Lauren Purvis