Lauren Raboin
Fitchburg,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Ophthalmology Surgical Coordinator/COA
D'Ambrosio Eye Care
Lancaster, MA
09.2009 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' surgical schedules, booking in office appts as well as appts with patients primary care doctors, followed up with reminder phone calls.
- Carried out surgical office duties utilizing data entry skills in framework of multiple medical database.
- Organized and maintained patients chart filing system to promote quick data finding for staff.
- Obtained payments from patients
- Answered phone calls and messages for 6-ophthalmologist, Surgical facility, scheduling appointments and handling patient inquiries.
- When need filling voids within the clinical department
Education
Associate of Science - Nursing
Mount Wachusett Community College
Gardner, MA05.2005
Skills
- Post-Op Care
- Postoperative Care
- Organization and Time Management
- Cleaning and Sterilizing
- Ophthalmology
- Staff Leadership
- Payment Scheduling and Collection
- Scheduling Tests and Procedures
- Current Medical Assistant Certification
- Office Management
- Insurance Authorizations
- CPT Coding
- Referral Verification
- Outpatient Procedures
- Prescription Refills
- HIPAA Requirements
- Preparing Treatment Rooms
- Reminder Calls
- Taking Client Histories
Certification
COA- Certified Opthalmic Assistant
Timeline
Ophthalmology Surgical Coordinator/COA
D'Ambrosio Eye Care
09.2009 - Current
Associate of Science - Nursing
Mount Wachusett Community College
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