Lauren Rasband
Summary
Dedicated educator with expertise in developing engaging lesson plans and fostering stimulating learning environment. Skilled in curriculum development, student assessment, and differentiated instruction to accommodate diverse learning styles. Demonstrated ability to integrate technology into classroom effectively. Proven track record of improving student performance. Seeking to leverage skills and knowledge as Teacher to inspire and educate students.
Overview
8
8
years of professional experience
Work History
Teacher
La Petite Academy
03.2023 - 06.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Shift Manager
Wendy's
08.2022 - 05.2023
- Trained employees in job multiple responsibilities.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
CUSTOMER CARE Representative
Teleperformance
03.2020 - 08.2022
- Establish a workflow for the team, ensuring all duties are completed.
- Ensure safety in both working conditions and the product being delivered to the customer.
- Empathetically listen, understand, and provide information relative to the issue at hand.
- Deescalate issues to establish trust with the customer and provide the next steps to ensure a positive experience.
- Remained courteous and calm, even during moments of customer dissatisfaction
Assistant Manager
Wendy's
08.2018 - 03.2020
- Trained employees in job multiple responsibilities.
- Memorized line of company products, prices, and discounts.
- Establish schedules that allow the business to operate.
File Room Clerk
Salt Lake DA Office
11.2017 - 08.2018
- Provide a point of contact to resolve customers’ issues within a timely manner.
- Retrieved information and provided it as necessary.
- Coordinated calendar dates in orderly fashion.
- Updated information as requested.
Education
Bachelor of Science - undefined
Brigham Young University
Rexburg, ID07.2017
Skills
- Proficient in Microsoft Software Suite
- Professional mannerisms
- Punctuality
- Record keeping and maintaining
Timeline
Teacher
La Petite Academy
03.2023 - 06.2025
Shift Manager
Wendy's
08.2022 - 05.2023
CUSTOMER CARE Representative
Teleperformance
03.2020 - 08.2022
Assistant Manager
Wendy's
08.2018 - 03.2020
File Room Clerk
Salt Lake DA Office
11.2017 - 08.2018
Bachelor of Science - undefined
Brigham Young University
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