Lauren Reinert

• Lead comprehensive consultations and functional assessments to align
clients with the Cellular Health Regenerator (CHR) program, focused on
root-cause healing and cellular optimization.
• Use consultative, NEPQ-based conversations to guide decisions and
enroll clients in high-ticket, transformational health programs.
• Consistently meet and exceed KPIs in a challenging, non-financially
qualified lead environment requiring strong trust-building and
adaptability.
• Achieved $45,000 in one week of sales, with average enrollments of
$7,000–$8,000 per client.
• Maintain a 35% close rate and $2,500 DPS (Dollar-Per-Show),
demonstrating strong conversion and efficiency.
• Educate clients clearly on functional medicine, mitochondrial health,
and cellular repair to improve understanding and adherence.
• Support clients at all readiness levels, helping them move toward
sustainable lifestyle changes.
• Manage EMR/CRM workflows, documentation, and payments to ensure
seamless onboarding and personalized care plans.
• Engage in ongoing training in functional medicine, NEPQ sales
strategies, and customer experience.

• Develop and sell customized coaching solutions supporting client goals
• Administer elite-level therapeutic care targeting athletic performance
and quality of life.
• Tailored and adjusted personalized programs for enhanced pain
management, overall wellness, posture correction, and performance
optimization
• Experience with diverse patient/client populations, including general
.
clinical performance medicine
experience
• Empathetic and motivational
approach
EDUCATION
May 2009
Master of Science | Athletic
Training and Rehabilitation
Sciences
University of Hawaii, Honolulu, HI
Graduate Intern: St. Louis Rams NFL
June 2004
Bachelor of Science | Exercise
and Sport Sciences & Kinesiology
Florida International University,
Miami, FL
population to elite-level athletes.
• Employed principles of motivational interviewing and positive
psychology to guide clients toward goal achievement

• Drove business development and expansion strategies for functional
medicine diagnostics.
• Delivered value-driven presentations linking diagnostic insights to
improved patient outcomes.
• Converted 80% of new prospects and doubled activity across existing
accounts.
• Listened carefully to prospects' needs and aligned solutions with their
goals.
• Partnered with marketing to develop brochures, flyers, and email
campaigns.
• Built relationships with key decision-makers to grow the sales pipeline.
• Managed all sales activity using HubSpot CRM.
• Position concluded following company-wide downsizing that led to the
company going out of business

Provided on-field emergency care, event coverage, and injury-prevention services across multiple sports.

Assessed injuries during practices and competitions and determined appropriate next steps.

Designed and implemented individualized rehabilitation programs.

Documented treatments and patient progress with accuracy and consistency.

Taught proper techniques for exercise, stretching, strength training, and basic nutrition.

Collaborated with physicians and medical staff to coordinate treatment plans.

Performed pre-participation physical exams in alignment with established protocols.

Educated athletes, parents, and coaches on injury prevention and safety.

Applied therapeutic modalities specific to each injury.

Maintained compliance with state certification and regulatory requirements.

• Built relationships with primary care physicians, endocrinologists,
nephrologists, and cardiologists to expand RPM and CCM programs.
• Developed tailored presentations and proposals for prospective
practices.
• Closed 60% of new accounts following initial consultations.
• Collaborated across admin, management, marketing, and IT teams to
support program implementation.
• Drove outreach through cold calls, email campaigns, and networking
events.
• Supported the Sales Director and educated team members on product
features and benefits.
• Maintained accurate CRM records to track leads, follow-ups, and
conversions.
• Identified key decision-makers within target practices to accelerate
engagement.

• Delivered educational presentations and product demos on toxicology
and PCR testing to physicians and clinical teams.
• Drove solution-based sales by identifying practice gaps and aligning lab
services to improve testing workflows.
• Expanded the Infectious Disease division, contributing to 300% growth.
• Built strong client relationships through consistent communication and
responsive account support.
• Created a practical user manual for lab services to streamline
onboarding and daily use for office staff.
• Identified new business opportunities and executed strategies to
increase client acquisition.
• Prospected through cold calling, in-person visits, and referrals to grow
the pipeline.
• Conducted pre-qualification assessments to ensure alignment and
maximize conversion.

• Built and maintained relationships with key decision-makers across
targeted medical practices.
• Presented hereditary cancer genetic testing services to physicians and
clinical teams.
• Screened patients for family history and risk factors to determine
eligibility for genetic testing.
• Educated patients on hereditary cancers, disease pathways, and the role
of genetic testing in prevention and care.
• Kept CRM records accurate and current, documenting all sales and
account activities.

• Assisted the franchisee in opening six successful locations throughout
the Nashville area.
• Leveraged goal-focused methods to achieve and surpass monthly sales
objectives for memberships and private Pilates sessions.
• Conducted assessment, coaching, and personal training, utilizing
Pilates equipment and principles.
• Oversaw class participants with challenging health concerns, identified
red-flag health concerns, and referred them to physicians appropriately.
• Recruited, interviewed, onboarded, and trained new Pilates instructors.
• Conducted monthly educational updates and acted as an expert
resource for Pilates instructors.

• Built and streamlined administrative policies, procedures, and systems
to ensure regulatory compliance and high standards of care.
• Expanded referral network through consistent follow-up, strong
relationships, and excellent patient outcomes.
• Grew patient volume 200% in year two through referrals and positive
outcomes
• Managed payer relations, including contracting, credentialing,
authorizations, and reimbursement.
• Worked across Medicare, Medicaid, commercial plans, Tricare, VA,
workers' comp, and MVA.
• Audited medical records for accuracy, completeness, and compliance.
• Assessed and tracked patient progress to ensure high-quality clinical
outcomes.
• Educated patients with empathy on treatment plans, medications, and
lifestyle strategies.
• Built a strong self-pay program that significantly increased revenue.

• Delivered comprehensive evaluation and rehabilitation services to
professional surfers at contest events.
• Administrative lead for medical team providers for event organization
and coverage.
• Managed medical emergencies during events under the medical
director's supervision