Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Lauren Remore

Leander

Summary

Dynamic professional with a proven track record at Horne, excelling in process improvement and team leadership. Skilled in strategic planning and customer service, I enhanced team productivity through effective training and streamlined workflows, achieving significant efficiency gains. Adept at problem-solving, I fostered collaboration across departments to meet organizational goals. With never before attempted grants and projects, I helped to stand up multiple program processes with ever changing dynamics.

Overview

6
6
years of professional experience

Work History

Supervisor

Horne
06.2020 - 07.2025
  • Assisted in training new team members on operational procedures and protocols.
  • Collaborated with team to streamline daily workflows, improving efficiency and productivity.
  • Supported client and team members in frequent changes needed for program demands.
  • Contributed to problem-solving discussions, offering insights for process improvements.
  • Engaged with team members to foster a positive work atmosphere and enhance morale.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Monitored progress and deadlines to ensure clients needs were met.

Accounts Receivable Manager

360 Technologies
05.2019 - 06.2020
  • Led accounts receivable team to optimize collections and improve cash flow management.
  • Developed and implemented streamlined billing processes, reducing discrepancies and enhancing accuracy.
  • Implemented payment options to save company 5% of annual revenue per year.
  • Oversaw month-end closing procedures, ensuring timely reconciliation of accounts receivable records.
  • Implemented automation tools to enhance efficiency in invoice generation and tracking processes.
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues
  • Provided exceptional customer service by addressing client inquiries promptly and professionally.
  • Processed incoming payments in accordance with established financial policies.
  • Analyzed financial reports to identify trends, assisting in strategic decision-making for revenue enhancement.

Education

Accounting And Finance

Ashford University
San Diego, CA
05-2016

Skills

  • Process monitoring and improvement
  • Training and mentoring
  • Staff management
  • Attention to detail
  • Complex Problem-solving
  • Strategic planning
  • Analytical thinking
  • Customer Service
  • Priority and project management
  • Verbal and written communication

Accomplishments

  • Supervised team of 25 staff members.
  • Collaborated with team of 3 in the development of Hazard Mitigation for the first time for the company.
  • Used Microsoft Excel and Smartsheet to develop task and deadline trackings.
  • Successfully processed over 1,200 schools in Texas in under 2 months to get them paid for Covid costs with a team of 5.
  • Identified misuse of Covid funding of over $2M and was able to prevent fraudulent payment.

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Animal Care
  • Helping local animal shelters and rescue organizations
  • Embracing outdoor adventures such as fishing and casual exploring
  • I like working with my hands and fixing things
  • Baking

Timeline

Supervisor

Horne
06.2020 - 07.2025

Accounts Receivable Manager

360 Technologies
05.2019 - 06.2020

Accounting And Finance

Ashford University

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