Lauren Replogle
Columbia,MO
Summary
During my time as at the Webster County Citizen, I learned excellent communication skills and honed my ability to be outgoing and friendly to strangers through conducting 6-10 interviews a week. As a Kennel Attendant and Concessions Shift Lead, I demonstrated exceptional customer service and team leadership, ensuring operational success and high standards of cleanliness. My desire and ability to quickly learn and adapt, coupled with a friendly and outgoing demeanor, consistently exceeded employer expectations.
Overview
2
2
years of professional experience
Work History
Journalism Intern
Tiger Media/Webster County Citizen, Daniel Wehmer
05.2024 - Current
- Conducted thorough research for feature articles, providing comprehensive coverage of complex subjects.
- Enhanced article quality by researching and verifying facts, resulting in more accurate and trustworthy news stories.
- Became proficient in AP style formatting through regular use in written assignments, resulting in professional-quality articles.
- Received recognition from editors for consistent dedication and hard work throughout the internship, leading to enhanced credibility within the industry.
- Improved writing skills through consistent feedback from editors, leading to higher-quality content.
- Managed multiple assignments simultaneously while prioritizing tasks based on importance and deadline requirements.
- Generated story ideas relevant to the local community by attending city council meetings and conducting interviews with residents.
- Proofread colleagues'' work before submission to editors, helping maintain a consistently high standard across all published content.
- Learned valuable insights about journalistic ethics and best practices through direct mentorship from experienced professionals.
- Contributed multimedia elements to stories by capturing photos and video footage, enriching overall reader experience.
- Developed strong relationships with sources, ensuring access to exclusive information for future articles.
- Reported from field locations and wrote stories under tight deadlines.
- Researched and analyzed newsworthy events, trends and issues.
Kennel Attendant
Country Charm Bed & Biscuit, Ryan Aikins
07.2022 - 05.2024
- Maintained a clean and sanitary kennel environment through daily cleaning tasks, ensuring the comfort and well-being of all animals.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
- Streamlined daily routines by developing efficient systems for feeding, walking, cleaning, and medicating multiple animals throughout the day.
- Exceeded client expectations through diligent attention to special requests or accommodations made for individual pets during their stay at the facility.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears, and providing other types of basic care.
Concessions Shift Lead
Marshfield Parks & Recreation
03.2022 - 09.2022
- Monitored employee performance, providing constructive feedback for continuous improvement.
- Resolved customer complaints promptly, fostering a positive experience for patrons.
- Managed cash transactions accurately, maintaining financial integrity of the concessions stand.
- Maintained cleanliness of the concessions area, adhering to company standards and health codes.
- Ensured timely opening and closing of the concessions stand per operational guidelines.
- Enhanced customer satisfaction by providing efficient and friendly service at the concessions stand.
- Used cash register to tender change and process cash and credit card payments.
- Trained new employees on proper food handling techniques, ensuring compliance with health and safety regulations.
- Responded to customer complaints to help resolve issues.
- Monitored inventory and notified management of deficiencies or shortages.
- Prepped food items for later use to save staff time during busy hours.
Education
Bachelor of Arts - Journalism
University of Missouri
Columbia, MO05.2028
Skills
- Friendly and outgoing
- Team Player
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team Leadership
- Order Taking
- Safe Food Handling
- Fast Learner
- Safe Food Handling Practices
- Food Preparation
- Attention to Detail
Baking
I frequently bake on my own time, so I know the basics of how to measure specific ingredients and maintain efficiency during the prepping/cleanup process.
Timeline
Journalism Intern
Tiger Media/Webster County Citizen, Daniel Wehmer
05.2024 - Current
Kennel Attendant
Country Charm Bed & Biscuit, Ryan Aikins
07.2022 - 05.2024
Concessions Shift Lead
Marshfield Parks & Recreation
03.2022 - 09.2022
Bachelor of Arts - Journalism
University of Missouri
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