Lauren Reyes
Monument,CO
Summary
Dynamic Shift Supervisor at Starbucks with a proven track record in employee training and motivational leadership. Expert in cash handling and inventory management, ensuring exceptional service quality. Successfully enhanced team collaboration, driving efficiency during peak hours and fostering a positive work environment. Committed to achieving operational excellence and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
11.2021 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Trained new baristas on customer service standards and beverage preparation techniques.
- Monitored inventory levels, initiated orders to maintain stock availability.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Barista
Starbucks
09.2019 - 11.2021
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Assisted in maintaining cleanliness and organization of workspace and equipment.
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Collaborated with team members to ensure smooth workflow during peak hours.
Education
Bachelor of Arts - Organizational Leadership And Project Management
Arizona State University
Online 06-2026
Skills
- Team collaboration and leadership
- Goal setting and tracking
- Motivational leadership
- Problem-solving
- Staff management
- Conflict resolution techniques
- Cash Handling
Accomplishments
Awarded Partner of the Quarter in 2020 and 2025.
Timeline
Shift Supervisor
Starbucks
11.2021 - Current
Barista
Starbucks
09.2019 - 11.2021
Bachelor of Arts - Organizational Leadership And Project Management
Arizona State University