Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Lauren Ricken

Fort Lauderdale

Summary

Efficient executive assistant with expertise in managing complex calendars and coordinating travel logistics for senior executives. Demonstrated proficiency in MS Office Suite and CRM systems, contributing to efficient project execution. Skilled in handling sensitive information discreetly while implementing process improvements to boost productivity. Acknowledged for delivering critical support to senior leadership, effectively minimizing administrative burdens and ensuring smooth operations in dynamic environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Executive Assistant to Founding Partner

PANZA MAURER & MAYNARD PC
06.2024 - Current
  • Provided comprehensive administrative support to founding partners, ensuring smooth operations.
  • Managed executive schedules and appointments, optimizing time management.
  • Handled sensitive communications and documents with utmost discretion.
  • Drafted, edited, and formatted letters, reports, and presentations for clarity and professionalism.
  • Assisted in personal tasks, including family events and scheduling logistics.
  • Arranged all aspects of business and personal travel, creating detailed itineraries and managing changes.
  • Prepared meeting agendas and recorded minutes during sessions for accurate documentation.
  • Maintained confidential records related to executive operations, ensuring security of information.

Assistant Closing Agent

ONE WATER YACHT GROUP
Fort Lauderdale
07.2022 - 05.2024
  • Facilitated closing paperwork packages for brokers and clients, ensuring adherence to deadlines and appointment scheduling.
  • Collaborated with brokers to enhance booking and sales conversions through client research and relationship development.
  • Represented One Water Yacht Group at Florida yacht shows, establishing connections with corporate yacht manufacturers.
  • Planned and executed internal events and meetings within budgetary constraints and programming requirements.

Administrative Assistant

DENENBERG TUFFLEY, PLLC
Southfield
08.2019 - 04.2022
  • Planned and executed all client and firm events, from initial inquiries to event execution.
  • Supported clients by addressing inquiries and liaising with firm contacts.
  • Executed marketing strategies to attract and retain clientele.
  • Processed high volumes of paperwork, including filing documents with courts and internally for attorneys.
  • Organized office inventory and served as primary contact for courier services.
  • Prepared mail and email correspondence for staff and senior management.
  • Reviewed legal correspondence for accuracy and wrote on behalf of legal assistants and attorneys.
  • Scheduled internal and external meetings, overseeing agenda preparation and calendar maintenance.

Event Coordinator Intern

03.2020 - 07.2020
  • Oversaw client and firm events from initial request through execution, providing comprehensive reports.
  • Researched vendors and venues for events, adhering to budget constraints and timelines.
  • Organized team-building events, prioritizing superior customer service throughout planning and deployment.
  • Supported senior leadership by developing detailed status reports on various planning activities.
  • Conducted post-event evaluations to gather feedback for enhancing future event strategies.

Receptionist

DYNFLY SALON
Troy
08.2018 - 08.2019
  • Oversaw front desk operations, greeting clients and addressing inquiries via phone and email.
  • Managed appointment scheduling, including changes, cancellations, and transaction processing.
  • Communicated client updates and appointment details to internal staff for seamless coordination.
  • Updated databases and scheduling systems to maintain accurate records.

Mission Intern Summer Program Director

UTICA UNITIED CHURCH
Utica
05.2018 - 08.2018
  • Executed an 8-week Church course for congregation, campers, and community members.
  • Designed engaging activities and field trips using diverse teaching methodologies.
  • Developed events and programs considering participants' abilities, needs, and interests.
  • Organized classroom layout, including desks, chairs, and supplies for optimal learning.
  • Enforced rules to maintain discipline and foster a positive environment.
  • Coordinated school field trips by managing permission slips and payments.
  • Delivered clear instructions to ensure participant safety and enjoyment.
  • Supervised camper activities to resolve behavioral issues while promoting inclusivity.

Compliance Analyst

SHERMETA LAW GROUP PLLC
West Bloomfield
08.2017 - 05.2018
  • Monitored updates to regulatory standards and company procedures to ensure compliance.
  • Documented detailed notes on investigations, enhancing legal recordkeeping practices.
  • Reviewed monitoring reports for consumer and client activities to identify compliance trends.
  • Enforced adherence to complex state and federal laws governing industry operations.
  • Maintained composure during stressful situations, ensuring effective communication and documentation.
  • Assessed client documents for accuracy and alignment with legal requirements.
  • Conducted risk assessments to uncover potential compliance issues within operations.

Education

Bachelor of Science - Hospitality, Sport, and Tourism Management, Recreation Management

TROY UNIVERSITY
Troy, AL
07.2020

Skills

  • Scheduling and calendar management
  • Project management
  • Microsoft Office Suite proficiency
  • SharePoint collaboration
  • Event planning
  • Financial management
  • Document handling
  • Travel administration
  • Effective communication
  • Administrative support
  • Phone etiquette
  • Videoconference setup
  • Attention to detail
  • Appointment management
  • Software proficiency
  • Office management
  • Client relations

Certification

Notary, Florida

References

References available upon request.

Timeline

Executive Assistant to Founding Partner

PANZA MAURER & MAYNARD PC
06.2024 - Current

Assistant Closing Agent

ONE WATER YACHT GROUP
07.2022 - 05.2024

Event Coordinator Intern

03.2020 - 07.2020

Administrative Assistant

DENENBERG TUFFLEY, PLLC
08.2019 - 04.2022

Receptionist

DYNFLY SALON
08.2018 - 08.2019

Mission Intern Summer Program Director

UTICA UNITIED CHURCH
05.2018 - 08.2018

Compliance Analyst

SHERMETA LAW GROUP PLLC
08.2017 - 05.2018

Bachelor of Science - Hospitality, Sport, and Tourism Management, Recreation Management

TROY UNIVERSITY

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