Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Nellamoon
08.2022 - Current
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Increased sales through effective merchandising strategies and targeted promotions.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
Developed and promoted corporate brand, images and identity to media and public.
Designed targeted email marketing campaigns to reach desired audience.
Monitored staging and kitting procedures to identify and improve packaging and shipping times.
Enhanced candle quality by utilizing precise measurements and implementing strict quality control measures.
Implemented eco-friendly practices in sourcing materials, contributing towards sustainable business operations.
Small Business Owner
DiakoniaDesigns
01.2022 - Current
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
Evaluated competitors' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
Promoted business via social media to generate leads and maximize brand identity.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Designed business plan to define concept, short-term and long-term goals and strategies.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Sales Assistant
Partners In Building
02.2022 - 11.2022
Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Utilized customer feedback to identify areas for improvement within the company's operations or offerings.
Analyzed information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.
Facilitated communication between clients, builders, and other stakeholders throughout the home buying process.
Provided exceptional customer service by promptly addressing concerns or inquiries from potential buyers.
Leveraged knowledge of local real estate market conditions to provide well-informed recommendations for clients' needs.
Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Content Writer Intern
Predlines
08.2019 - 05.2020
Developed original ideas for blog topics that aligned with the company's target audience interests, driving user engagement and retention.
Analyzed website analytics data to identify trends and make informed recommendations for future content strategy adjustments based on user behavior insights.
Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
Edited and proofread content to confirm proper grammar, quality and consistency with AP style.
Provided writing support in fast-paced environment for variety of public-facing materials.
Spotlight Operator
Studio Tenn
03.2019 - 03.2020
Enhanced show quality by efficiently operating spotlight equipment during live performances.
Contributed to seamless productions by following cues and adjusting spotlight intensity as needed.
Collaborated with lighting designers to achieve desired visual effects for various events and performances.
Maintained optimal equipment performance, conducting routine inspections and addressing any technical issues promptly.