Lauren Rodriguez
Spring,LA
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Rental Clerk/Safety Administrative Assistant
Jm Test Systems - Test Equipment Calibration, Sales And Rental
12.2017 - 02.2023
- Placed sales calls and handled sales for incoming customer calls.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Implemented rental asset processes and cleanliness standards.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics for multiple locations.
- Purchased new supplies in line with projections and current inventory levels.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Recognized, documented, and advised on removal of hazards.
- Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
- Provided guidance and resources to employees to maintain safety procedures and enhance protection.
- Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
- Provided new-employee health and safety orientations and developed materials for presentations.
- Liaised with management and employees enable smooth communication regarding safety procedures.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Scheduled employees for site specifics/ drug testing at safety councils and DISA.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Trained and supervised employees on office policies and procedures.
Dr. Jeffrey W. Dongieux, DDS
Dr. Jeffrey Dongieux, Oral & Maxiollfacial Surge
01.2010 - 12.2017
Certified Nursing Assistant
North Oaks Medical Center
01.2007 - 12.2010
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Skills
- Customer Satisfaction
- Permit Processing
- Administrative Procedures
- Workflow Processes
Certification
DISA Certified
Timeline
Rental Clerk/Safety Administrative Assistant
Jm Test Systems - Test Equipment Calibration, Sales And Rental
12.2017 - 02.2023
Dr. Jeffrey W. Dongieux, DDS
Dr. Jeffrey Dongieux, Oral & Maxiollfacial Surge
01.2010 - 12.2017
Certified Nursing Assistant
North Oaks Medical Center
01.2007 - 12.2010
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