Lauren Rogers

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• We was also feeding the homeless

• Answered customer questions and provided detailed product information.
• Performed inventory control, such as counting, and stocking merchandise.
• Greeted customers and directed to requested products.
• Maintained effective team member communication.
• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Conducted regular patrols of key areas to spot and control security concerns.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Assisted customers in completing necessary forms, resulting in accurate and timely mail delivery.
• Reduced wait times for customers by consistently maintaining a well-organized work area.
• Maintained accurate records of all transactions, ensuring proper accounting and inventory management.
• Delivered exceptional customer service, resolving issues promptly and courteously.
• Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.

Cleaning classroom bathroom cleaning thr offices cleaning the outside picking up trash taken trash out vaccm carpets