Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Lauren Romero

Granby,CO

Summary

Adaptable Intramural Sports Official known for high productivity and efficient task completion. Skilled in conflict resolution, rule interpretation, and game management, ensuring fair play and sportsmanship in competitive environments. Excel at communication, leadership, and problem-solving, contributing to effective team collaboration and positive participant experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Barista Shift Lead

Flatiron Coffee
11.2023 - Current
  • Provided excellent customer service and ensured all customers left satisfied.
  • Assisted in developing menus and creating special drinks.
  • Ensured that all employees followed health and safety regulations at all times.
  • Maintained inventory of supplies, including coffee beans, syrups, cups, lids.
  • Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
  • Conducted regular inspections of kitchen areas to ensure cleanliness and compliance with food safety regulations.
  • Provided guidance and mentoring to junior baristas on techniques for making espresso-based beverages.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Greeted guests with pleasant smile and superior customer service.
  • Supported highest standards of conduct and service to support company reputation.
  • Arranged merchandise and built eye-catching displays to increase sales.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.

Intramural Sports Official

University of Colorado at Boulder
01.2023 - Current
  • Helped maintain an inclusive playing environment by understanding diverse cultural backgrounds of participants.
  • Continuously improved officiating skills through ongoing training sessions, workshops, and mentorship opportunities.
  • Promoted good sportsmanship among players through consistent enforcement of conduct policies.
  • Ensured player safety by monitoring equipment usage, court conditions, and proper warm-up techniques.
  • Enhanced team communication by facilitating pre-and post-game meetings with players.
  • Facilitated and supervised intramural sports games in accordance with established rules, regulations, and policies.
  • Ensured fairness of play by monitoring game activity and intervening as necessary to maintain safety.
  • Maintained impartiality during competitions while enforcing all game rules and regulations.
  • Assisted with set up and take down of equipment for each event.
  • Provided guidance to participants regarding rule interpretations, game procedures, and etiquette.
  • Monitored players on the field or court to ensure adherence to safety standards.
  • Conducted pre-game meetings with both teams' captains outlining expectations from refereeing staff.
  • Adhered to and enforced game rules and regulations.
  • Officiated games and matches, following sports program's rules and regulations.

Sales Representative

Grand Elk Golf Club
05.2021 - 08.2024
  • Greeted customers and answered their questions regarding the golf course and pro shop.
  • Assisted in stocking shelves with new merchandise, such as golf clubs and apparel.
  • Organized inventory of products to ensure accurate record keeping.
  • Processed payments for green fees, cart rentals, and other services rendered.
  • Performed light cleaning duties within the pro shop area on a daily basis.
  • Maintained records of customer purchases and tracked member loyalty points.
  • Created promotional materials to advertise upcoming events at the golf course.
  • Managed tee times and reservations for members and guests of the facility.
  • Handled incoming phone calls from current or prospective members of the facility.
  • Inspected rental equipment prior to each use by customers.
  • Operated cash register accurately and efficiently to complete transactions quickly.
  • Resolved customer issues courteously while maintaining a professional demeanor.
  • Developed relationships with regulars through friendly conversation during shifts.
  • Assisted golf course personnel with daily operations.
  • Performed daily closing functions and maintained accountability for shift-closing reports.
  • Processed rental returns or merchandise return transactions and issued proper credit.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Bachelor of Arts -

University of Colorado At Boulder
Boulder, CO
05.2026

High School Diploma -

Middle Park High School
Granby, CO
05.2022

Skills

  • Revenue Generation
  • Account Development
  • Client Service
  • Network Development
  • Friendly, Positive Attitude
  • Calm Under Pressure
  • Communication
  • Organizational Skills
  • Collaboration
  • Training & Development
  • Inventory Control
  • Product Sales
  • Customer Needs Assessment
  • Professional Demeanor
  • Store Opening and Closing
  • Retail Store Operations
  • Time Management
  • Flexible Schedule
  • Listening Skills
  • Friendly and Outgoing
  • Merchandise Display
  • Conflict Resolution
  • Complex Problem-Solving
  • Guest Relations
  • Energetic Self-Starter
  • Sports knowledge
  • Game management
  • Teamwork and Cooperation
  • Decision-making skills
  • Good Judgement
  • Stress Tolerance
  • Reasoning

Timeline

Barista Shift Lead

Flatiron Coffee
11.2023 - Current

Intramural Sports Official

University of Colorado at Boulder
01.2023 - Current

Sales Representative

Grand Elk Golf Club
05.2021 - 08.2024

High School Diploma -

Middle Park High School

Bachelor of Arts -

University of Colorado At Boulder
Lauren Romero