Lauren Roper
Marietta,GA
Summary
I am a dedicated worker who throws themselves into whatever is needed to allow for the job to run as smooth as possible. I love to work and to talk with people.
Overview
4
4
years of professional experience
Work History
Front Counter/GSP (server)
Jim N Nicks Bar-B-Q
Marietta, GA
03.2023 - Current
- Operated counting machinery as required, ensuring proper maintenance and handling.
- Attended training sessions for new products and services offered by the company.
- Provided assistance in other departments when needed.
- Resolved customer complaints in a professional manner.
- Organized merchandise racks for easy access to items by customers.
- Answered customer inquiries regarding products, services, and promotions.
- Maintained clean and orderly environment by wiping down counters, sanitizing tables and removing trash and debris.
- Followed up with customers after purchase to ensure satisfaction with product and service.
- Stored finished products in labeled cartons and recorded location.
- Collaborated closely with teammates to keep processes running smoothly to reduce customer wait times.
- Cross-trained colleagues on counter operations and procedures.
- Answered questions regarding menu items, assisting customers in making selections.
Assistant
Altruis CPA
Atlanta, CaliforniaGA
12.2020 - Current
- Maintained front desk to provide positive first impression.
- Assisted with set up for social events and food deliveries.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Restaurant Hostess
WZ Tavern
Marietta, GA
06.2022 - 12.2022
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Assisted staff by serving food and beverages or bussing tables.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Education
High School Diploma -
Pope High School
Marietta, GA05-2025
Skills
- Patient
- Kind
- Good with people
- Quick to learn
- Hard working
- Responsible
- Personable
Timeline
Front Counter/GSP (server)
Jim N Nicks Bar-B-Q
03.2023 - Current
Restaurant Hostess
WZ Tavern
06.2022 - 12.2022
Assistant
Altruis CPA
12.2020 - Current
High School Diploma -
Pope High School