Lauren Ross
St Louis,MO
Summary
A hardworking and passionate job seeker with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy. Enjoys working with others and is highly motivated to meet team goals and new professional challenges with a positive attitude and strong work ethic.
Overview
11
11
years of professional experience
Work History
Medical Billing Associate
Arthritis Consultants Inc.
01.2015 - Current
- Assisted patients in understanding their financial responsibilities, explaining complex medical bills in an accessible manner.
- Responsible for entering insurance and patient payments and providing necessary documents to the insurance companies needed to process claims.
- Demonstrated strong attention to detail while managing multiple priorities within a fast-paced environment, consistently meeting deadlines without sacrificing quality.
- Improved accuracy of medical billing by reviewing patient records, conducting regular audits and verifying insurance eligibility.
- Developed comprehensive knowledge of various payer requirements for successful claim submission, minimizing delays in reimbursement.
- Enhanced reimbursement recovery through diligent follow-up on denied or underpaid claims.
- Worked with the billing manager to identify areas for improvement within the billing department processes.
- Responsible for training new hires in the billing department the past five years.
Medical Assistant
Arthritis Consultants Inc.
01.2014 - Current
- Started at Arthritis Consultants as a Medical Assistant before being transferred to billing due to a strong work ethic and attention to detail.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Still assist and cover in these areas when needed due to staff shortage
- Responsible for the operation of a satellite office with another MA for two years.
Education
English Literature
University of Tulsa
Tulsa, OKCreative Non-Fiction Writing
School of Continuing And Professional Studies
St Louis, MOSkills
- Critical thinking
- Attention to detail
- Multitasking and organization
- Verbal and written communication
- Teamwork and collaboration
- Knowledgeable in Epic and ECW
Timeline
Medical Billing Associate
Arthritis Consultants Inc.
01.2015 - Current
Medical Assistant
Arthritis Consultants Inc.
01.2014 - Current
English Literature
University of Tulsa
Creative Non-Fiction Writing
School of Continuing And Professional Studies
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