Lauren Santerre
Houston,TX
Summary
Organizational leader and project manager with nine years experience in a variety of roles specializing in creating/managing new initiatives, proactive assessment of processes and programs to maximize efficiency and ROI, building networks, administration, fundraising, staff development/management and marketing.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Trinity Episcopal Church
01.2023 - Current
- Develop and update plans to track, analyze, and report on staff projects and stakeholder participation.
- Initiate and complete contracts with vendors for organizational needs.
- Manage online files, enter data, and complete other necessary tasks.
- Manage phone and email correspondence for staff members, including organization leader.
- Assist coworkers and staff members with special tasks on daily basis.
- Create excellent relationships with staff and stakeholders through timely response to inquiries and going above and beyond to assist others for the benefit of organization.
- Continually seek methods for improving daily operations, communications with stakeholders, recordkeeping and data entry for increased efficiency.
- Create and organize information to assist in preparing speeches and presentations.
- Take detailed notes during staff meetings for review and accountability of staff members.
Spiritual Care Counselor
Silverado Hospice - North Houston
02.2017 - 08.2018
- Provided spiritual and emotional support to clients and families in keeping with their belief systems in final stages of disease progression.
- Regularly visited clients and families to provide counseling, prayer, communion, and bereavement care.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Officiated funeral and memorial services when requested by families.
Executive Director
Brigid's Place
08.2014 - 07.2015
- Worked closely with organizational leadership and board of directors to revise, develop and implement operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Created new website for organization to reach a larger audience and foster deeper engagement with stakeholders and community partners.
- Managed financial, operational and human resources to optimize business performance.
- Increased organizational revenue by 127% of previous fiscal year through fundraising events.
- Increased organizational programming by 100% from previous year.
Director of Interfaith Relations
Interfaith Ministries For Greater Houston
01.2011 - 06.2014
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Devised content strategy to effectively engage target audiences.
- Coordinated with design and media teams to develop high-quality creative assets.
- Captured new stakeholders and volunteers by optimizing program strategies and launching programs to diversify offerings.
- Developed creative presentations, program reports, and engagement metrics.
- Managed team of six individuals to accomplish department objectives and organizational mission.
- Managed and created 20-25 events per year with over 1,000 total participants.
- Regularly represented organization on public media channels, city-wide events, and stakeholder meetings.
- Regularly initiated new relationships with key community stakeholders on behalf of organizational mission and department programs.
Manager of Interfaith Relations
Interfaith Ministries For Greater Houston
08.2007 - 12.2010
- Developed department programs, planned growth strategy, and enhanced organizational visibility in larger community.
- Expanded signature program serving 600 stakeholders to more than 2,000 stakeholders in six months.
- Regularly interacted with board of directors and large volume of volunteers to expand department offerings and create key stakeholder relationships in community.
Education
Bachelor of Arts - Religion
The Colorado College
Colorado Springs, CO05.2023
Master of Arts - Spiritual Direction
Houston Graduate School of Theology
Houston, TX05.2016
Master of Arts - Urban Ministries
Gordon Conwell Theological School
Houston, TX05.2008
Skills
- Project Management
- Research
- Operational Efficiency
- Strategic Planning
- Administrative Support
- Professional Writing
- Leadership and People Development
- Listening
Timeline
Administrative Assistant
Trinity Episcopal Church
01.2023 - Current
Spiritual Care Counselor
Silverado Hospice - North Houston
02.2017 - 08.2018
Executive Director
Brigid's Place
08.2014 - 07.2015
Director of Interfaith Relations
Interfaith Ministries For Greater Houston
01.2011 - 06.2014
Manager of Interfaith Relations
Interfaith Ministries For Greater Houston
08.2007 - 12.2010
Bachelor of Arts - Religion
The Colorado College
Master of Arts - Spiritual Direction
Houston Graduate School of Theology
Master of Arts - Urban Ministries
Gordon Conwell Theological School
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