Dynamic Director who is results-driven and comes with a strong background in strategic management, organizational growth and relationship-building. Skilled in creating a collaborative and effective team environment. Known for adaptability, resiliency, diligence, and having never met a stranger.
Overview
20
20
years of professional experience
Work History
Director, Business Development Manager
CFS | Creative Financial Staffing
03.2020 - Current
Identify and research potential clients. Develop and maintain current client relationships.
Work with senior team members to identify and manage company risks.
Negotiate contract terms with clients.
Make and give presentations to prospective clients and internal executives.
Track, identify and add qualified prospects to sales pipeline. Maintain client activities in CRM.
Conduct market research for wide variety of industries.
Travel across Portland metro area to increase customer engagement.
Running outbound and internal campaigns to create more business opportunities.
Developed a high-performing team by providing a collaborative environment, mentorship, and opportunities for professional growth.
Office Manager
ABIM | A Body In Motion Chiropractic
Portland, OR
04.2018 - 03.2020
Manage patient load including, but not limited to, scheduling, billing, and patient satisfaction.
Maintain efficiency within the office by establishing the best policies, standards, and procedures.
Created marketing material and planned community outreach projects and events.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Handled sensitive information with discretion, maintaining confidentiality and HIPPA compliant.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Director of Sponsorship / Sponsorship Coordinator
AGCI | All God’s Children International
Vancouver, WA
04.2015 - 04.2018
Created a strategic plan to increase both donor acquisition and donor retention.
Prepared budgets for events, projects, marketing materials and international donor trips..
Responsible for 65% increase in monthly supporters.
Assisted in developing marketing material for advancement team.
Responsible for developing and oversight of fundraising and stewardship events
Led 50+ monthly supporters on various international trips for a period of 12 to 14 days.
Loan Processor
Homeloan Source
Portland, OR
06.2007 - 06.2009
Acted as liaison between borrower, underwriter, loan lender and loan originator.
Assure all customer loan files are complete and in compliance with regulatory agencies and internal policies.
Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
Streamlined workflow processes for increased productivity within the team while maintaining high quality output.
Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Sales Support Coordinator
RS Medical
09.2004 - 06.2007
Track movement of sales contracts through internal process and problem solve as necessary.
Support territory managers by acting as point person for corporate office and ensure their needs are met.
Schedule appointments between sales leads and territory managers.
Developed strong relationships with clients through consistent communication and personalized service.
Enhanced client satisfaction by addressing inquiries and issues, and providing timely solutions.
Facilitated cross-functional collaboration among various departments to streamline workflow for greater operational efficiency within the organization.
Regional Director of Business Development, Admissions and Marketing at Knoxville Center for Behavioral MedicineRegional Director of Business Development, Admissions and Marketing at Knoxville Center for Behavioral Medicine