Lauren Saruk
Wilsonville,OR
Summary
Dynamic Director who is results-driven and comes with a strong background in strategic management, organizational growth and relationship-building. Skilled in creating a collaborative and effective team environment. Known for adaptability, resiliency, diligence, and having never met a stranger.
Overview
20
20
years of professional experience
Work History
Director, Business Development Manager
CFS | Creative Financial Staffing
03.2020 - Current
- Identify and research potential clients. Develop and maintain current client relationships.
- Work with senior team members to identify and manage company risks.
- Negotiate contract terms with clients.
- Make and give presentations to prospective clients and internal executives.
- Track, identify and add qualified prospects to sales pipeline. Maintain client activities in CRM.
- Conduct market research for wide variety of industries.
- Travel across Portland metro area to increase customer engagement.
- Running outbound and internal campaigns to create more business opportunities.
- Developed a high-performing team by providing a collaborative environment, mentorship, and opportunities for professional growth.
Office Manager
ABIM | A Body In Motion Chiropractic
04.2018 - 03.2020
- Manage patient load including, but not limited to, scheduling, billing, and patient satisfaction.
- Maintain efficiency within the office by establishing the best policies, standards, and procedures.
- Created marketing material and planned community outreach projects and events.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Handled sensitive information with discretion, maintaining confidentiality and HIPPA compliant.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Director of Sponsorship / Sponsorship Coordinator
AGCI | All God’s Children International
04.2015 - 04.2018
- Created a strategic plan to increase both donor acquisition and donor retention.
- Prepared budgets for events, projects, marketing materials and international donor trips..
- Responsible for 65% increase in monthly supporters.
- Assisted in developing marketing material for advancement team.
- Responsible for developing and oversight of fundraising and stewardship events
- Led 50+ monthly supporters on various international trips for a period of 12 to 14 days.
Loan Processor
Homeloan Source
06.2007 - 06.2009
- Acted as liaison between borrower, underwriter, loan lender and loan originator.
- Assure all customer loan files are complete and in compliance with regulatory agencies and internal policies.
- Managed multiple loans simultaneously ensuring timely completion of each task assigned without compromising on compliance or quality standards.
- Streamlined workflow processes for increased productivity within the team while maintaining high quality output.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Sales Support Coordinator
RS Medical
09.2004 - 06.2007
- Track movement of sales contracts through internal process and problem solve as necessary.
- Support territory managers by acting as point person for corporate office and ensure their needs are met.
- Schedule appointments between sales leads and territory managers.
- Developed strong relationships with clients through consistent communication and personalized service.
- Enhanced client satisfaction by addressing inquiries and issues, and providing timely solutions.
- Facilitated cross-functional collaboration among various departments to streamline workflow for greater operational efficiency within the organization.
Education
Education
Baylor University
Waco, TXSkills
- Strategic business planning & market research
- Client acquisition & management
- Creating strategic partnerships
- Mentoring & Coaching
- Conflict Resolution
- Sales and Marketing
References
Available Upon Request
Timeline
Director, Business Development Manager
CFS | Creative Financial Staffing
03.2020 - Current
Office Manager
ABIM | A Body In Motion Chiropractic
04.2018 - 03.2020
Director of Sponsorship / Sponsorship Coordinator
AGCI | All God’s Children International
04.2015 - 04.2018
Loan Processor
Homeloan Source
06.2007 - 06.2009
Sales Support Coordinator
RS Medical
09.2004 - 06.2007
Education
Baylor University
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