Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending the best community resources and courses of action to benefit clients needs.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Case Management Specialist Program Supervisor
Department Of Juvenile Services
08.2019 - Current
Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
Supervise standardized case management processes to comply with agency policy and standards and Court.
Help developed and implemented comprehensive case management plans to address client needs and goals.
Managed and monitored program activities and evaluated quality for improvement recommendations.
Actively participate on Local Management Boards, Local Care Teams, Local Drug and Alcohol Counsel, Multi Disciplinary, Child Fatality and Child Welfare.
Case Management Specialist
Department Of Juvenile Services
10.2007 - 08.2019
Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.
Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
Created well-written, effective care plans appropriately matching needs of clients.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Behavior Specialist/AVID Teacher/Maryland's Tom
Queen Anne's County Public Schools
08.2001 - 10.2007
Supervised student behavior during daily academic routines to secure safety of students and staff.
Utilized positive reinforcement to maximize desired behavior and educational outcomes.
Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
Maintained accurate and confidential records of assigned students.
Crafted Behavioral Intervention Plans for individual students.
Developed and maintained individualized skill-appropriate lesson plans.
Education
Masters of Education - School Counseling
Wilmington University
New Castle, DE
01.2006
Bachelor of Science - Criminal Justice
East Carolina University
Greenville, NC
05.2000
Associate of Arts - Liberal Arts And General Studies
Chesapeake College
Wye Mills, MD
05.1998
Skills
Emotional Awareness
Risk Needs Assessment
Staff Management
Case Planning and Management
Team Meetings
Home Visits
Case Notes
Community Mental Health Programs Referrals
Staff Training
Certification
Maryland Police Training Commission Certificate
Timeline
Case Management Specialist Program Supervisor
Department Of Juvenile Services
08.2019 - Current
Case Management Specialist
Department Of Juvenile Services
10.2007 - 08.2019
Behavior Specialist/AVID Teacher/Maryland's Tom
Queen Anne's County Public Schools
08.2001 - 10.2007
Masters of Education - School Counseling
Wilmington University
Bachelor of Science - Criminal Justice
East Carolina University
Associate of Arts - Liberal Arts And General Studies
Head Clinical Assistant/Inventory Control Supervisor at Annapolis Dental AssociatesHead Clinical Assistant/Inventory Control Supervisor at Annapolis Dental Associates