Summary
Overview
Work History
Education
Certification
Timeline
Generic

Lauren Schmidt

Fuquay-Varina,NC

Summary

Strategic Director of Risk and Insurance with 24 years of experience managing corporate insurance programs and high-severity claims. Expertise in optimizing insurance outcomes, leading renewals, and overseeing specialty programs. Skilled in advising on complex contractual risk issues and collaborating with executives to enhance governance compliance and operational risk management.

Overview

1
1
Certification
21
21
years of professional experience

Work History

Director of Global Insurance & Risk

Circle K Stores, Inc
Raleigh, NC
05.2021 - Current
  • Direct global insurance and risk financing strategy for leading convenience and fuel retail network.
  • Manage annual renewal cycle across 60 countries, including underwriting submissions and carrier negotiations.
  • Oversee governance of global claims for auto, workers' compensation, property, cyber, and executive liability.
  • Maintain centralized insurance records and compliance documentation with executive-level reporting.
  • Collaborate with legal, procurement, operations, IT, and internal audit to ensure compliance.
  • Develop dashboards to monitor exposure shifts, claims trends, and compliance metrics.
  • Enhance governance through policy development, risk controls, and cross-functional training.
  • Lead reserve reviews and litigation oversight to improve outcomes and minimize claims leakage.

Litigation Supervisor

Liberty Mutual Insurance
Boston, MA
06.2020 - 05.2021
  • Directed litigation strategy for national portfolio of high-exposure claims, ensuring defensible outcomes and financial accuracy.
  • Managed insured claims processes to optimize attorney performance and settlement strategies.
  • Delivered executive-level reports on financial exposure risk drivers and mitigation progress.
  • Collaborated with risk, safety, compliance, and operations teams to strengthen governance.

Bodily Injury Specialist

NC Farm Bureau Mutual Insurance
Raleigh, NC
02.2016 - 06.2020
  • Led multi-state fraud investigations, coordinating agency efforts to strengthen risk controls and protect organizational assets.
  • Utilized analytics and trend reporting to improve risk forecasting and support executive decisions.
  • Influenced operational leaders with data-driven recommendations to enhance risk posture.
  • Conducted complex risk assessments to identify patterns and implement mitigation strategies.
  • Developed comprehensive reports on emerging risks, providing actionable insights that guided stakeholder decision-making.
  • Acted as a technical expert and trainer, developing curricula to strengthen enterprise-wide risk capabilities.
  • Coordinated training sessions to elevate organizational understanding of risk management principles.
  • Facilitated interdepartmental collaboration to align and advance risk management initiatives across the organization.

Sr. Bodily Injury Adjuster

Nationwide Insurance
Raleigh, NC
01.2006 - 11.2009
  • Managed high-severity multi-party liability exposures through structured risk evaluation, enabling strategic financial outcomes.
  • Delivered detailed risk analyses and scenario modeling to inform leadership's decision-making process.
  • Trained junior adjusters in risk evaluation techniques to improve consistency and skill in risk evaluation across the organization.
  • Evaluated bodily injury claims for accuracy and compliance with company policies.
  • Negotiated settlements with claimants to resolve disputes effectively.
  • Collaborated with legal teams to assess liability and settlement options.

Education

Bachelor of Science - Business Administration and Management

Meredith College
Raleigh, NC
05-2002

Certification

  • Insurance Producer and Adjuster License
  • Associate in Insurance (AINS), January 2020
  • Associate in Claims (AIC), August 2020
  • Chartered Property Casualty Underwriter (CPCU), In progress. AIC 300 and CPCU 530
  • Advanced Casualty School – NC Farm Bureau
  • Litigation Leadership Program – Liberty Mutual/Helmsman
  • Circle K Leadership Development Course - Foundations

Timeline

Director of Global Insurance & Risk

Circle K Stores, Inc
05.2021 - Current

Litigation Supervisor

Liberty Mutual Insurance
06.2020 - 05.2021

Bodily Injury Specialist

NC Farm Bureau Mutual Insurance
02.2016 - 06.2020

Sr. Bodily Injury Adjuster

Nationwide Insurance
01.2006 - 11.2009

Bachelor of Science - Business Administration and Management

Meredith College
Lauren Schmidt