Lauren Schoon
Charlotte,NC
Summary
- Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
-Results-driven marketing leader born to build strategic, successful campaigns to drive profits, increase market share and cement industry dominance for demanding customers. Focused, performance-minded manager with proven skills in project management, team building, stakeholder relations and campaign optimization. Ready to offer several years of experience to new role dedicated to achieving exceptional results on tight timetables.
-Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
3
3
years of professional experience
Work History
Account Manager
Wellworks For You
09.2024 - Current
- Presented professional image consistent with company's brand values.
- Met existing customers to review current services and expand sales opportunities.
- Trained new employees on customer service, money handling and organizing strategies.
- Stayed current on company offerings and industry trends.
- Design and manage Excel-based tools for tracking participation, program outcomes, and client reporting.
Social Media Coordinator
Crisp and Green
01.2023 - Current
- Curated content for social media platforms.
- Utilized editing and photography tools to enhance storytelling.
- Planned, produced and edited video projects to maximize engagement.
- Proposed creative ideas to engage followers with different content types and formats.
- Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
- Worked closely with marketing, advertising and management teams to plan ideal timing for campaigns.
Fitness Coach/Assistant Manager
Orange Theory
08.2023 - 08.2024
- Assisted in the development of new fitness classes and programs for members at the facility.
- Conducted orientations on proper use of exercise equipment and safety guidelines.
- Monitored client progress and provided feedback to ensure desired results were achieved.
- Organized special events such as outdoor activities or competitions to promote healthy lifestyles among members.
- Demonstrated exercises with proper form and technique for a variety of skill levels during classes.
- Consulted with clients to define personal health needs, formulate effective fitness, nutritional or rehabilitation plans and improve overall well-being.
- Developed and implemented strength and conditioning programs for athletes of all ages.
Sales Associate
Jlongs
01.2022 - 08.2023
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Adhered to company initiatives and achieved established goals.
- Developed trusting relationships with customers by making personal connections.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assessed customer needs to provide assistance and information on product features.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered incoming telephone calls to provide store, products and services information.
Student Marketing Ambassador
Celsius
10.2022 - 05.2023
- Organized Celsius events to establish community relationships and maximize marketing strategies.
- Prepared reports for competitive products.
- Engaged with social media followers and promoted products and events through giveaways and promotional sales on own platforms.
- Managed social media platforms and utilized metrics to increase engagement and campaign performance on own platforms to create brand awareness.
- Implemented initiatives to increase brand awareness and engagement with target audience.
- Organized development and implementation of diverse marketing videos, social media posts and blogs on own platforms .
Education
Bachelor of Science - Exercise Science- Pre Physical Therapy
Minnesota State University - Mankato
Mankato, MN05.2023
Skills
- Marketing Planning and Execution
- Communication and Interpersonal Connection
- Motivational Leadership
- Photo and Video Editing
- Analytics and Reporting
- Network development
- Sales closing
- Customer Retention
- Client Service
- Account management
- Account performance analysis
Education and Training
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Timeline
Account Manager
Wellworks For You
09.2024 - Current
Fitness Coach/Assistant Manager
Orange Theory
08.2023 - 08.2024
Social Media Coordinator
Crisp and Green
01.2023 - Current
Student Marketing Ambassador
Celsius
10.2022 - 05.2023
Sales Associate
Jlongs
01.2022 - 08.2023
Bachelor of Science - Exercise Science- Pre Physical Therapy
Minnesota State University - Mankato
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