Summary
Overview
Work History
Education
Skills
Groups
Awards
Military Service
Timeline
Generic

Lauren Scott Bernard

Denham Springs,United States

Summary

Professional scheduling expert, bringing valuable experience in coordinating and optimizing workflows. Proven ability to streamline processes and enhance efficiency through detailed planning and precise execution. Known for strong team collaboration and adaptability, excelling in dynamic environments with focus on achieving results.

Overview

5
5
years of professional experience

Work History

Scheduler/Mobile Service Coordinator

Robinson Brothers Ford Lincoln
06.2023 - 05.2024
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.

Parts Counter Person

4H Equipment
12.2022 - 02.2023
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Ordered parts from various distributors to fulfill demands.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.

Office Manager/Owner

Midnight Diesels LLC
05.2022 - 11.2022
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed day-to-day business operations.
  • Provided journal entries and performed accounting on accrual basis.

Parts Counter Person

All Star Dodge Chrysler Jeep Ram
08.2020 - 03.2022
  • Ordered parts from various distributors to fulfill demands.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Maintained clean and neat parts counter and sales floor.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
  • Researched vehicles and parts via physical catalogs and electronic means.

Data Entry Clerk

Alarm Center Security
07.2019 - 06.2020
  • Completed data entry tasks with accuracy and efficiency.
  • Managed and organized documents for data entry tasks.
  • Used computer software to store and retrieve data.
  • Checked for accuracy by verifying data and records.
  • Updated and maintained customer information, documents and records.
  • Supported the accounts receivable department by accurately recording incoming payments from clients.

Administrative Assistant

Derren S Johnson & Associates
02.2019 - 06.2019
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Bachelor's degree - Business Accountancy

Capella University
Minneapolis, MN
12.2024

High school -

St.Amant High School
Saint Amant, LA
05.2014

Skills

  • Multi-line Phone Systems
  • QuickBooks
  • Cash handling
  • Detail oriented
  • Strong interpersonal Skills
  • Customer oriented
  • Professional and Mature
  • Flexible
  • Well organized
  • Time Management
  • Quick Learner
  • Reliability
  • Strong attention to detail
  • Microsoft Office Proficiency
  • Multi-task

Groups

National Society of Leadership and Success, 05/01/22, Present

Awards

Dean's List, 01/01/22, For the Fall 2021 academic quarter

Military Service

Army, United States, Private, 05/01/18, 08/31/18

Timeline

Scheduler/Mobile Service Coordinator

Robinson Brothers Ford Lincoln
06.2023 - 05.2024

Parts Counter Person

4H Equipment
12.2022 - 02.2023

Office Manager/Owner

Midnight Diesels LLC
05.2022 - 11.2022

Parts Counter Person

All Star Dodge Chrysler Jeep Ram
08.2020 - 03.2022

Data Entry Clerk

Alarm Center Security
07.2019 - 06.2020

Administrative Assistant

Derren S Johnson & Associates
02.2019 - 06.2019

High school -

St.Amant High School

Bachelor's degree - Business Accountancy

Capella University
Lauren Scott Bernard