Experienced Clinical Specialist with a strong background in supporting Neurosurgical and Orthopedic procedures. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Territory Manager
Om Surgical Solutions
07.2025 - Current
Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
Onboarded four new surgeons within the first six months, expanding product adoption in Denver territory.
Trained newly contracted surgeons on product portfolio and procedural workflows to drive successful clinical outcomes.
Led surgeon onboarding from introduction through first cases, ensuring smooth integration and consistent case support.
Provided comprehensive case coverage for 8–12 procedures per month, including SI joint fusions (SIJF), posterior cervical fusions, and TLIFs, ensuring proper implant utilization, and successful intraoperative support.
Attended conferences and industry events to promote company products and services.
Clinical Specialist I
META Dynamics Inc
01.2025 - 07.2025
Delivered on-site clinical consulting and real-time intraoperative support to surgeons and OR personnel, optimizing IGS product performance and procedural outcomes.
Directed and assisted Radiology teams with preoperative and intraoperative imaging to ensure accurate and timely scan acquisition.
Conducted comprehensive training sessions for multidisciplinary hospital staff—including OR, Radiology, Central Sterile, Biomed, and IT—on proper use and integration of IGS systems.
Partnered with Regional Manager to assess territory needs, report case outcomes, and align support strategies with business objectives.
Served as the primary customer liaison, proactively evaluating satisfaction and driving increased product utilization and case volume.
Ensured IGS systems and surgical equipment were properly maintained, sanitized, and operational for clinical use.
Demonstrated consistent responsiveness and availability to support surgical case coverage across assigned facilities.
Traveled to various healthcare sites as needed to provide expert-level technical and clinical support.
Clinic Supervisor
Neurosurgery One
07.2024 - 01.2025
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
Conducted frequent clinic walk-throughs to maintain a safe work environment.
Created and implemented policies to improve operational efficiency and patient care quality.
Budgeted for resources to control expenditure and maximize profits.
Hired, trained and supervised employees to maintain a team of high performers.
Analyzed and reported patient data to identify areas of improvement and facilitate decision-making.Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Spearheaded and implemented new projects to expand scope of engagement.
Human Resources Manager
University of Colorado Department of Neurosurgery
12.2022 - 07.2024
Coordinated department events, including working alongside department administrators on the annual Stereotactic and Functional course with Dr Steven Ojemann.
Worked closely with industry reps to schedule demos with Neurosurgeons.
Created and implemented a SOP for new staff and trained and managed onboarding process for department.
Contributed to the team’s success by organizing spreadsheets and dashboards to track finances, onboarding, and department goals.
Worked within University's financial applications to process reimbursements, create purchase orders and adhere to all company financial procedures.
Offered guidance and counseling to managers and employees regarding recruitment, employee performance and complaint investigation.
Handled confidential matters with discretion to maintain workplace and employee privacy.
Updated job descriptions regularly to reflect changing responsibilities within each role.
Worked as a liaison between central HR and Neurosurgery Department to ensure proper record keeping of all department needs.
Oversaw payroll processing and ensured accurate payment processing according to Colorado labor laws.
Booked travel, processed reimbursements and performed other administrative needs for the department.
Clinic Manager and Neuro-technician
BrainFit LLC
01.2021 - 12.2022
Onboarded with start-up and help facilitate all business development, including but not limited to marketing strategies, financial goals, and business planning.
Served as the assistant to the Neurologist, scheduled appointments, communicated patient concerns and coordinated weekly meetings to go over patient progress.
Monitored departmental medical equipment with preventive maintenance and follow-up.
Worked closely with MagVenture to ensure staff were up to date with appropriate training on TMS devices.
Developed a standard operating procedure document to train staff on all safety guidelines in treating patients with transcranial magnetic stimulation.
Documented clinical procedures in full with correct classifications codes.
Worked closely with attending physician to recommend changes that align with patients' goals and progress and meet treatment objectives.
Maintained system of internal controls over financial transactions, including dual control of cash handling.
Drove productivity and collaboration by building strong rapport with physicians, managers, and staff across organization.
Oversaw, monitored, and managed daily clinic operations with focus on exceptional care delivery.
Collaborated with regional staff to ensure our clinic had the most up to date technology.
Certified Medical Assistant
Neurosurgery One, Dr. David Vansickle
10.2019 - 01.2021
Provided compassionate, honest care to all patients and ensured they were put first for the best interest of their healthcare.
Worked extensively with DBS patients in a clinical setting with Dr. David Vansickle and device rep to program and evaluate patients' systems.
Served as a liaison to connect patients with Neurosurgeon, Neurologist or Rep to report symptoms and evaluate if further programming was indicated.
Used clinical expertise to serve as a triage nurse for the Vansickle team to manage symptoms, provide medical advice through attending discretion and coordinate emergent programming follow ups with team and rep.
Worked in a busy clinic rooming patients, taking vitals, postoperative suture removal, and educated on follow up orders and/or postoperative care.
Daily communication with Dr. Vansickle and served as his administrative partner in a clinical setting.
Supported medical staff by answering phones and preparing supply orders.
Updated records in the EHR system, carefully protecting patient information and verifying data.
Sterilized instruments and maintained a clean work environment.
Assisted physicians during patient examinations and procedure.s
Applied knowledge of sterile techniques and OSHA regulations, optimizing health and safety.
Trained new medical assistants on office procedures and protocols.
Certified Medical Assistant
Evergreen Pediatrics
06.2017 - 10.2019
Provided clinical and administrative support in a pediatric healthcare setting, assisting physicians and nurses with exams, treatments, and procedures tailored to infants, children, and adolescents.
Prepared patients for examinations by measuring vital signs, recording medical histories, and ensuring a child-friendly environment to reduce anxiety.
Administered vaccines and medications under physician direction, following proper dosage guidelines for pediatric patients.
Collected and processed laboratory specimens, including throat cultures and urinalysis, ensuring accurate labeling and timely documentation.
Maintained accurate and up-to-date electronic health records (EHR) in compliance with HIPAA regulations.
Educated parents and caregivers on immunization schedules, developmental milestones, and post-visit care instructions.
Coordinated patient scheduling, insurance verification, and referral processes to support a seamless patient experience.
Ensured cleanliness and sterilization of exam rooms, instruments, and medical equipment following OSHA and infection control standards.
Assistant Teacher
Auraria Early Learning Center
06.2017 - 10.2019
Supported lead teacher in planning and implementing age-appropriate curriculum that promoted social, emotional, cognitive, and physical development in children ages 3–5.
Assisted in daily classroom activities, including circle time, story reading, arts and crafts, and outdoor play, fostering a safe and engaging learning environment.
Helped manage classroom behavior using positive reinforcement strategies and modeled respectful communication and problem-solving skills.
Maintained a clean, organized, and developmentally appropriate classroom, ensuring compliance with safety and sanitation standards.
Monitored and documented individual child progress and behavior, communicating observations to lead teachers and parents as needed.
Provided personal care support, including helping with meals, toileting, and hygiene, while encouraging independence and self-help skills.
Collaborated with staff and parents to support each child's developmental needs and maintain a welcoming, inclusive atmosphere.