Lauren Sengaphone
Duluth,GA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Willing to provide fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
7
7
years of professional experience
Work History
Server
Stage Kitchen & Bar
09.2022 - Current
- Checked in with guests throughout meal service, fully catering to additional requests
- Greeted and accommodated guests, building positive experience from first interaction
- Prepared and served food and beverages to customers
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Assisted with training of new staff members.
Accounts Receivable Specialist
Office Furniture Expo
09.2020 - 09.2022
- Answered questions from vendors, employees and customers about bills, paychecks, and invoices
- Posted incoming payments and advance deposits to maintain daily cash receipts journal
- Resolved customer discrepancies and disputes in a timely and diplomatic manner
- Processed customer credit applications and maintained customer profiles
- Collected outstanding payments from customers and handled customer inquiries promptly
- Researched invoices and customer database to resolve customer concerns and billing issues.
Crab 404
Jakkrit
01.2019 - 09.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Snackboxe Bistro
Vanh Sengaphone
01.2017 - 01.2019
- Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
- Streamlined kitchen processes for increased efficiency and improved food quality.
- Collaborated with team members to ensure seamless service during peak hours.
- Maintained a clean and organized workspace, adhering to strict health and safety guidelines.
Education
High School Diploma -
Georgia State University
Atlanta, GASkills
- High-Volume Dining
- Service prioritization
- Salesmanship
- Wine service
- Organization
References
References available upon request
Languages
Spanish
Limited Working
Timeline
Server
Stage Kitchen & Bar
09.2022 - Current
Accounts Receivable Specialist
Office Furniture Expo
09.2020 - 09.2022
Crab 404
Jakkrit
01.2019 - 09.2021
Snackboxe Bistro
Vanh Sengaphone
01.2017 - 01.2019
High School Diploma -
Georgia State University
Similar Profiles
Hector ChocHector Choc
Server at Stage Kitchen and BarServer at Stage Kitchen and Bar
Deidre RoweDeidre Rowe
Manager's Assistant at Stage kitchen and BarManager's Assistant at Stage kitchen and Bar
Haley ParkerHaley Parker
Server/Bartender at Stage Restaurant & Amuse Wine BarServer/Bartender at Stage Restaurant & Amuse Wine Bar