Summary
Overview
Work History
Skills
Additional Information
Timeline
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LAUREN SEUFZER

NECEDAH,WI

Summary

I would love the opportunity to discuss how my background can align with the needs of your organization. Thank you for considering my application; I look forward to the possibility of speaking with you soon.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

22
22
years of professional experience

Work History

Fed-Ex Freight
Mauson, USA
11.2021 - 10.2024
  • Ensure SOP are used in all aspects of billing
  • Process client billing using FED-EX's proprietary billing software
  • Contribute to efforts to centralize the billing process
  • Create appointments for freight delivery
  • Communicate with dispatch to ensure proper routing for city drivers
  • Handle multiple line phones
  • Track freight and update drivers
  • Used ACCOPS, CITRIX, IBEX and ISPI. These programs are used universally throughout the FED-EX corporation
  • Proficient using all office equipment including fax machine, scanner, copier, and electronic records

Project Manager

Beaver Creek Home Builders
01.2015 - 11.2021
  • I worked as a project manager where I would communicate with staff to ensure all materials were purchased and ready at the location where work was to begin.
  • I set up delivery of materials, working directly with manufacturers and project contractors.
  • I used hands on experience, which included painting, finish work, assembling cabinets, closet organizers, landscaping and many other finishing projects to set the house for staging.
  • I communicated with realtors to set up showings.

Server and MOD

The Broadway Diner and Catering
Baraboo, USA
01.2011 - 01.2015
  • Company Overview: 1954 vintage silk city diner car, in the heart of downtown Baraboo.
  • I worked as a server and MOD where I greeted and seated guests;
  • Worked in conjunction with the chef to create daily specials;
  • Took guests orders;
  • Cash handling, open and closing procedures.
  • 1954 vintage silk city diner car, in the heart of downtown Baraboo.

Jen's Alpine Café and Soup Kitchen
Baraboo, USA
01.2007 - 01.2011
  • Greeted and seated guests, took orders, delivered food, accepted cash and credit payments, ensure a positive guest experience.

Assistant Manager

The Cosmetics Company Store Estee Lauder
Wisconsin Dells, USA
01.2003 - 01.2007
  • Company Overview: Located in Wisconsin Dells Outlet Mall.
  • As an assistant manager, I created schedules for 10 staff members, onboarding training for new staff, created displays, acted as a salesperson to customers in the store.
  • Met and exceeded sales goals on a weekly and monthly basis.
  • Located in Wisconsin Dells Outlet Mall.

Skills

  • Office Equipment
  • Microsoft Office
  • Data Entry
  • Customer Service
  • Billing Specialist
  • Teamwork
  • Problem Solving
  • Set Appointments
  • Multi Line Phone
  • Talent Acquisition
  • Customer Satisfaction
  • Listening Skills
  • Follow Up Emails and Phone
  • AR/AP
  • 10 Key
  • Typing
  • Shipping and Receiving

Additional Information

Engaged in activities that would further develop my professional skill set. Volunteered at local community organizations where I organized events and managed communications with other members of the community., Available upon request

Timeline

Fed-Ex Freight
11.2021 - 10.2024

Project Manager

Beaver Creek Home Builders
01.2015 - 11.2021

Server and MOD

The Broadway Diner and Catering
01.2011 - 01.2015

Jen's Alpine Café and Soup Kitchen
01.2007 - 01.2011

Assistant Manager

The Cosmetics Company Store Estee Lauder
01.2003 - 01.2007

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LAUREN SEUFZER