Lauren Sheary
Alton,IL
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CPU Associate
Sams Club
Glen Carbon, IL
11.2023 - 11.2024
- Assisted customers with selecting items for their orders online.
- Processed customer orders accurately and efficiently.
- Maintained a clean and organized work area throughout the day.
Team Lead
Positively Clean
Godfrey, IL
10.2022 - 11.2023
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Performed regular housekeeping tasks such as sweeping floors, cleaning shelves and racks.
- Inspected and monitored housekeeping standards to ensure high quality of service.
- Assigned tasks to housekeeping staff, ensuring that all duties were completed in a timely manner.
Merchandising Associate
SAS
Alton, IL
08.2022 - 11.2023
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Organized product displays to attract customers and increase sales.
- Received and unloaded shipments of merchandise from vendors.
- Organized product displays in accordance with corporate guidelines.
- Created visual presentations that effectively promoted products.
Shift Supervisor
Panera Bread
Alton, IL
03.2011 - 10.2022
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Monitored the temperature of all food storage areas to ensure proper cooling and freezing temperatures were maintained.
- Ensured compliance with all local health department regulations, including sanitation standards, labeling requirements, and pest control activities.
- Assisted in the development and implementation of food safety policies and procedures.
Education
High School Diploma -
Alton High School
Alton, IL06-2008
Some College (No Degree) - Arts Education
Lewis And Clark Community College
Godfrey, ILSkills
- Customer engagement
- Customer interaction
- New hire and management training
- Customer service expert
- POS systems
- Labor and food cost control
- Training and mentoring
Certification
- food handler certification
Timeline
CPU Associate
Sams Club
11.2023 - 11.2024
Team Lead
Positively Clean
10.2022 - 11.2023
Merchandising Associate
SAS
08.2022 - 11.2023
Shift Supervisor
Panera Bread
03.2011 - 10.2022
High School Diploma -
Alton High School
Some College (No Degree) - Arts Education
Lewis And Clark Community College
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