Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lauren Shifflett

Little Elm,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. It is my desire to grow my career within Sysco to obtain a payroll position utilizing my skills and abilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

HR Coordinator

Sysco North Texas
Lewisville, TX
05.2010 - Current
  • Process and submit all payroll and time inquiries via HROps for approximately 550+ colleagues with the upmost attention to detail to ensure each colleague is paid both accurately and timely every pay period
  • Review bi-weekly payroll reports with a fine tooth comb and rectify any needed adjustments prior to final payroll submission to ensure all colleagues are paid promptly and accurately
  • Maintain a strong and open line of communication between Payroll and HROps teams as a valued resource
  • Respond promptly to inquiries from governmental agencies concerning unemployment compensation claims or other tax-related issues.
  • Site ADP Ee-Time Time and Attendance system administrator for the NTX site. Knowledgeable with reporting, assisting managers with their teams visibility and access, as well as accrual accuracy
  • Assisted in compliance audits, preparing necessary documentation and reports.
  • Organize and execute all employee engagement and appreciation events company-wide such as; (Ops Rodeo, Regional GSM's, Company Banquet, Golf Tournament, Breakfast w/ Santa, Retirements Celebrations, Driver Appreciation Week, etc.)
  • Responsible for submitting all travel and expense reports timely for Regional HRVP through ETTA and Concur
  • Resolve employee relations issues through effective communication and problem solving techniques.
  • Maintain employee personnel records for all active and terminated colleagues in compliance with applicable laws and regulations.
  • Provide administrative support for HR projects and initiatives.
  • Work closely with President, and Executive Region team to assist in various administrative tasks, ie: running reports, creating severance letters, mail-outs, PowerPoint presentations, and coordinating events
  • Provide customer service-centric frontline HR support for 550+ colleagues at local site assisting with HR related inquiries

Service Support Rep

The Millennium Group
Dallas, TX
06.2009 - 05.2010
  • Log in new business submission requests for commercial underwriters in a timely manner
  • Extensive data entry (alphanumeric & ten-key)
  • Scanning Acord applications to be sent via email in PDF
  • Ordering motor vehicle reports & property rates
  • Training of new employees
  • Operate several of FFIC systems such as EPIC, EUS, NOD, UIS, etc.

Accounting Claims and Returns

UNFI
Rocklin, CA
03.2008 - 05.2009
  • Accounting respresentative for the leading Natural & Independent customers along with key Supermarket stores; (Rainbow Grocery, Berkeley Bowl, Good Food Store, and New Leaf)
  • Daily managed and processed a high volume of credit requests submitted via email, fax or phone with a strong attention to detail utilizing WBS/Linux systems
  • Answered high call volume while maintaining call center quotas
  • Responsible for rescheduling pick-ups and returns for the entire So-Pac Region
  • Worked closely with entire Western Region warehouse management verifying details and troubleshooting shipments
  • Assisted Controller/AR Manager and senior staff with special projects as requested.

Administrative Assistant

RiverCity Staffing
Roseville, CA
11.2007 - 03.2008
  • Answered multi-line phones (10 lines), and screened calls before routing to appropriate staff member
  • Entered applicant file information into eEmpact database on daily basis
  • Prepared marketing materials for Business Development Managers to present to potential clients
  • Assisted Staffing Managers reference candidates
  • Processed candidate direct deposit, and background investigations
  • Assisted staff with various projects.

Office Coordinator

ACT Personnel
Citrus Heights, CA
02.2006 - 11.2007
  • Prepared applicant packets, and verified for accuracy
  • Supported Sales Staff of 5
  • Maintained office supply and promotional product inventory
  • Managed multiple, high volume phone lines, while taking messages for Staffing Managers as needed
  • Assisted with background investigations, reference checks and drug testing of all potential employees
  • Sourced resumes for recruiters from Monster & Data Frenzy
  • Processed payroll for 50+ employees
  • Met with all potential employees and set up candidates for assessment testing
  • Maintained all applicant files
  • Entered applicant information, and test scores into Office Automation database
  • Processed sales orders from prospective companies seeking staffing services.

Education

High School Diploma -

Lewisville High School
Lewisville, TX

Skills

  • Proficient in MS Office: Excel, Word, Outlook, Teams, PowerPoint, Workday, ADP Time and Attendance
  • Analytical
  • Detail Oriented
  • Multi-tasker
  • Customer Service-Centric
  • Reliable
  • Strong Communicator
  • Organized
  • Loyal
  • Data Entry 10 key
  • Team Player
  • Quick learner

Certification

  • FPC Certification (2023) PayrollOrg

Timeline

HR Coordinator

Sysco North Texas
05.2010 - Current

Service Support Rep

The Millennium Group
06.2009 - 05.2010

Accounting Claims and Returns

UNFI
03.2008 - 05.2009

Administrative Assistant

RiverCity Staffing
11.2007 - 03.2008

Office Coordinator

ACT Personnel
02.2006 - 11.2007

High School Diploma -

Lewisville High School

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Lauren Shifflett