Lauren Shimizu
Westminster,CA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and demonstrating a clear understanding of work environment responsibilities.
Overview
7
7
years of professional experience
Work History
Operations Crew
UCI Student Center & Event Services
08.2023 - Current
- Improved operational efficiency by streamlining processes and implementing best practices.
- Responsible for all aspects of UCI Student Center’s operations, including event setup procedures and audiovisual handling.
- Enhanced team productivity by providing cross-functional training to crew members.
Behavior Technician
Patterns Behavioral Services
12.2022 - 10.2023
- Trained in Applied Behavior Analysis for children diagnosed with Autism
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
Customer Service Advocate
Target
05.2020 - 09.2021
- Managed high call volume during peak hours while maintaining attention to detail.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Completed opening and closing functions to meet operational needs.
- Conducted regular training sessions for new hires to ensure consistent service delivery across the team.
Cashier, FOH
L&L Hawaiian BBQ
07.2019 - 05.2020
- Individually responsible for running operations at the front of house, which involved taking orders, tending to guests seated at tables, and packing out orders during high volume, fast paced operations.
- Handled cash and credit transactions, ensuring accuracy and security.
Temporary Clerical (Summer Hire)
Sara Lee Fresh
05.2018 - 09.2018
- Supported team operations to enhance workflow efficiency.
- Assisted the Senior finance manager in filing, collating, and copying documents.
Education
Bachelor of Science - Biological Sciences
University of California, Irvine
Irvine, CA06-2025
Skills
- Efficient multitasking
- Proactive mindset
- Cross-functional teamwork
- Attention to detail
Timeline
Operations Crew
UCI Student Center & Event Services
08.2023 - Current
Behavior Technician
Patterns Behavioral Services
12.2022 - 10.2023
Customer Service Advocate
Target
05.2020 - 09.2021
Cashier, FOH
L&L Hawaiian BBQ
07.2019 - 05.2020
Temporary Clerical (Summer Hire)
Sara Lee Fresh
05.2018 - 09.2018
Bachelor of Science - Biological Sciences
University of California, Irvine
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