Lauren Simmons

• Delivered robust solutions by leveraging expertise in programming languages such as Groovy Script and JavaScript to automate repetitive tasks in Confluence and Jira for End Users and System Administrators reducing overhead by 30hrs p/week or $156,000 p/year in annual savings.
• Developed innovative solutions by analyzing client requirements and utilizing cutting-edge technologies through the use of automation run by Python scripts in GitLab pipelines to streamline auto-archiving for projects located across multiple platforms such as Jira and GitLab.
• Created MITRE standard process for maintaining compliance requirements for ITAR and ISO 27001 framework standards for approving/vetting new products within the environment.
  Handled daily sensitive CUI (controlled unclassified information) discreetly, maintaining strict confidentiality at all times as required by client/company policy and legal regulations.

• SME of JFrog Artifactory and Atlassian Stack (Jira, Confluence, Bitbucket, Fisheye+Crucible, and Bamboo) for multiple ITAR compliant instances US-based.
• Directly manage/support 5 sites for maintenance, maintain Agile Jira workflows, and configure CI/ CD pipeline integration with Jenkins, Collaborator, SonarQube, Coverity, and Zephyr, etc.
• Built and manage 100+ servers (Win & Unix) to maintain security compliance through upgrades/ patching, testing trade study applications through IT perspective, and increase application optimization performance. Monitor user feedback via incident tickets and monthly Jira Action Team meetings to identify areas for improvement and implementing necessary updates.
• PM of 7 projects to save costs and labor hours through cross-functional collaboration of large-scale project migrations, mirroring, and HA/ Scalability to deliver optimal functionality and new capabilities. Leverage Agile methodologies for efficient project management, meeting critical deadlines while maintaining flexibility for evolving requirements.
• Conduct comprehensive performance analyses on 15+ managed applications through routine testing, glitch elimination, and maintenance to ensure uptime, identify bottlenecks, and ultimately enhance system efficiency. Optimize application performance by reviewing user feedback to identify areas for improvement and implement necessary updates.
• Reduced labor for DevOps Engineering team by 10 hrs/week and $215,000 in annual costs through Eggplant automation scripts in Bamboo pipeline.
• Continuously researched emerging technologies, staying abreast of industry trends for potential integration into future projects.

• Planned, developed, installed, configured and maintain IT systems, storage, end user hardware, software, cloud, and other infrastructures aligned with customer requirements.
• Managed over 50 + requests daily to increased proactive and predictive management of IT environments, ensuring optimal availability, performance, and integrity be maintained through system expansion, modernization, sustainment, and retirement, based upon demand from system consumer.
• Performed automated routine activities, leveraging scripting and off shelf solutions to effectively manage IT resources in physical, virtual, and cloud environments and to secure systems.

• Created and managed IT G&A budget and reduced annual costs associated with unnecessary servers and licensing which resulted in company saving $100,000 annually.
• Supported and managed Exchange/Office 365 migration from EOL 2010 Exchange through Hybrid deployment to maintain EU flexibility and operations.
• Maintained licensing for over 15 different systems and ensured latest upgrades for companywide software, including but not limited to, Enertia, Petra, Kingdom, and Harmony.
• Managed SLAs for services of AV labor, ISP, and other IT related vendor agreements.
• Enhanced desktop support staff's abilities to support and administer Citrix environment and deployed global solutions within Citrix environment with high availability and maximum uptime.

• Managed infrastructure for multiple field offices by conducting regularly scheduled patches, replacing EOL hardware, and reviewing licensing for high cost programs.
• Monitored over 100+ VMs in vSphere and performed diagnostics and troubleshooting of system issues and documented help desk ticket/resolutions.
• Built and maintained network infrastructure consisting of Windows, Linux and virtual products within Citrix environment.
• Played key role in on-going network design, reevaluation and optimization to keep pace with company growth for Citrix end users.

Majored in Security Management