Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Skinner

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Wildflower NOLA
02.2024 - Current
  • Using in-store system to locate inventory and place special orders for customers.
  • Answering customer questions about products and services, helping locate merchandise, and promoting key items.
  • Handling returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Monitoring sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Increasing sale revenue through effective product

recommendations tailored to individual customers.

  • Demonstrating extensive product knowledge
  • Greeting customers and helping with product questions, selections, and purchases.

Medical Assistant

Acadia Dermatology & Aesthetic Center
09.2023 - 12.2023
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Data Entry Clerk

Fort Bend Kia
07.2022 - 12.2023
  • Created and maintained data entry logs to track data entry activities.
  • Contributed to process improvement initiatives by suggesting ways to optimize data entry tasks for optimal productivity.
  • Sorted documents and maintained organized filing process.
  • Completed data entry tasks with accuracy and efficiency.

Waitress

La Casa Del Sol
07.2022 - 09.2023
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Secretary

Core Physical Therapy & Sports Performance
07.2021 - 12.2021
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Improved document processing times by implementing digital archiving systems and reducing paper waste.
  • Entered data into system and updated customer contacts with information to keep records current.

Education

Bachelor of Science - Allied Health Sciences

Nicholls State University
Thibodaux, LA
12.2023

Skills

  • Team Leadership
  • Problem-Solving
  • Sales Strategies
  • Strong communication
  • Customer Service-Oriented
  • High Energy
  • Networking
  • Excellent presentation skills
  • Motivated Team Player
  • Social Media Marketing
  • Multitasking ability
  • Product knowledge

Timeline

Retail Sales Associate

Wildflower NOLA
02.2024 - Current

Medical Assistant

Acadia Dermatology & Aesthetic Center
09.2023 - 12.2023

Data Entry Clerk

Fort Bend Kia
07.2022 - 12.2023

Waitress

La Casa Del Sol
07.2022 - 09.2023

Secretary

Core Physical Therapy & Sports Performance
07.2021 - 12.2021

Bachelor of Science - Allied Health Sciences

Nicholls State University
Lauren Skinner