Summary
Overview
Work History
Education
Skills
References
Timeline
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Lauren Slough

Lauren Slough

Thomson,USA

Summary

Dynamic Care Manager, CCMA with extensive experience in healthcare with 18 years' experience excelling in patient care coordination and clinical procedures. Proven ability to enhance healthcare operations through effective communication and compliance management. Skilled in electronic medical records and dedicated to improving patient outcomes while leading teams to success.

Overview

18
18
years of professional experience

Work History

Care Manager, CCMA

Your Health
Augusta, GA
01.2022 - Current

Experienced Clinical Coordinator with skills in managing daily operations, supervising staff, ensuring compliance, and enhancing patient care. Proficient in clinical procedures, medical terminology, healthcare software, and documentation, with strong leadership, communication, and problem-solving abilities.

Administrative Assistant

Center for Podiatry Care P, C
Augusta, Georgia
02.2020 - 01.2022

Managed front office and administrative healthcare operations, including patient scheduling, insurance verification, billing, EMR documentation, and clerical tasks, while ensuring regulatory compliance, handling accounts payable, and supporting HR onboarding and payroll processes.

Certified Ophthalmic Assistant

Southeast Retina
Augusta, Georgia
01.2018 - 02.2020

Supported physicians in patient care by performing clinical workups, documenting histories, assisting with minor procedures, communicating with patients, and accurately recording visit details and medical codes.

Certified Ophthalmic Assistant

Eye Physicians & Surgeons of Augusta
Augusta, Georgia
03.2012 - 10.2017

Provided comprehensive clinical support by assisting physicians with patient care, conducting workups and histories, communicating care plans, supporting minor procedures, and accurately documenting patient information, including medical coding, during visits.

Certified Nursing Assistant

Heritage Hall
Lexington, USA
10.2008 - 03.2012

Provided essential daily care to patients under the supervision of nurses (RNs or LPNs), serving as the primary hands-on support in hospitals and nursing homes. Core duties include helping patients with mobility, bathing, dressing, feeding, taking vital signs, and cleaning rooms.

Education

Bachelor of Science - Healthcare Administration

Centura College Online
Virginia Beach
09-2013

Associate of Science - Medical Assisting with Concentration in Management

Dabney S. Lancaster Community College
Lexington, VA
06-2008

High School Diploma -

Parry McClure High School
Buena Vista, VA
06-2008

Skills

  • Patient care coordination
  • Compliance management
  • Clinical procedures
  • Electronic medical records
  • Team leadership
  • Healthcare operations
  • Effective communication
  • Phlebotomy

References

References available upon request.

Timeline

Care Manager, CCMA

Your Health
01.2022 - Current

Administrative Assistant

Center for Podiatry Care P, C
02.2020 - 01.2022

Certified Ophthalmic Assistant

Southeast Retina
01.2018 - 02.2020

Certified Ophthalmic Assistant

Eye Physicians & Surgeons of Augusta
03.2012 - 10.2017

Certified Nursing Assistant

Heritage Hall
10.2008 - 03.2012

Bachelor of Science - Healthcare Administration

Centura College Online

Associate of Science - Medical Assisting with Concentration in Management

Dabney S. Lancaster Community College

High School Diploma -

Parry McClure High School
Lauren Slough