Proactive Transfer Specialist/Academic Advisor with 4 years delivering comprehensive program of counseling and supportive services to students. Collaborated with school officials with mature discretion and judgment. Recognized facilitating meaningful interactions in supportive environment.
Hi, I’m
Lauren Smalley
Monroe,LA
Summary
Overview
8
years of professional experience
Work History
University Of Louisiana Monroe
Transfer Specialist
01.2022 - Current
Job overview
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Assessed data gathering methods for validity and reliability purposes.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
- Determined validity and reliability of data gathering methods.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Assisted students in selecting courses to align with interests and abilities.
- Coordinated and supervised academic advising activities.
University Of Louisiana Monroe
Senior Academic Advisor/Academic Advisor
06.2019 - 01.2022
Job overview
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Provided support and guidance to students experiencing academic and personal troubles.
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Assisted students in selecting courses to align with interests and abilities.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
- Assessed data gathering methods for validity and reliability purposes.
- Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
- Met firm deadlines while applying results-driven and goal-oriented methodology to teaching initiatives.
- Analyzed budget and implemented financial plans for academic programs and related events.
- Monitored and tracked students' academic progress using TALON method to encourage successful learning outcomes.
- Mentored over 300 students on academic problems and made professional recommendations.
- Coordinated and supervised academic advising activities.
Rosales Children's Clinic
Administrative Assistant
10.2017 - 05.2019
Job overview
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Completed patient referrals to other medical specialists.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
Caldwell Parish School Board
Elementary Education Teacher
08.2015 - 10.2017
Job overview
- Designed daily lesson plans customized to student needs.
- Built positive relationships with parents to involve families in educational process.
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Maintained knowledge of school curricula, standards and policies to correctly prepare students for higher grade levels.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Implemented classroom management improvements to enhance class morale and engagement.
- Taught students subject-specific material, learning strategies, and social skills.
- Met with parents to review Individualized Education Plans for at-risk students.
- Collaborated with administrators on classroom policies, management strategies, and discipline.
- Developed learning objectives for each subject area to quantify learning and set benchmarks.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
- Assessed student progress by administering tests and evaluating results.
- Taught core subjects of math, science, and history.
- Scheduled and directed field trips and hands-on activities to foster student learning and creativity.
- Sourced supplies to fill gaps in student activities.
Education
University of Louisiana At MonroeMonroe, LA
Master of Arts from Elementary Education
08.2016
University Overview
Regency Beauty InstituteShreveport, LA
Cosmetology Certificate from Cosmetology
07.2012
University Overview
University of Louisiana At MonroeMonroe, LA
Bachelor of Arts from History
05.2011
University Overview
Skills
- Superior Communication
- Precision and Accuracy
- Handling Confidential Materials
- Customer Service
- Departmental Collaboration
- Conflict Management
- Budget Planning and Analysis
- State Regulation Compliance
- Proactive and Self-Motivated
Affiliations
Affiliations
Junior League of Monroe- August 2018-Present
- Served as Member Development VP
- Served as Provisional Chair
- Won Volunteer of the Year 2021-2022
Autism Society of North Louisiana
- Founding Member since 2019
- Served as Transition Coordinator
- Currently serving as Secretary
Timeline
Transfer Specialist
University Of Louisiana Monroe
01.2022 - Current
Senior Academic Advisor/Academic Advisor
University Of Louisiana Monroe
06.2019 - 01.2022
Administrative Assistant
Rosales Children's Clinic
10.2017 - 05.2019
Elementary Education Teacher
Caldwell Parish School Board
08.2015 - 10.2017
University of Louisiana At Monroe
Master of Arts from Elementary Education
Regency Beauty Institute
Cosmetology Certificate from Cosmetology
University of Louisiana At Monroe
Bachelor of Arts from History
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