Lauren Smiley
Waxhaw,NC
Summary
Confident Student passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding communication and 3 years of customer service skills. As well as experienced in Canva and Microsoft Excel certification.
Overview
3
3
years of professional experience
Work History
Server
Greco Fresh Grille
03.2021 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service for 3 years.
- Worked successfully with diverse group of 4 coworkers per shift to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of around 150 customers per shift promptly and efficiently.
Cheerleading Coach
Parkwood Middle School
07.2021 - 11.2021
- Organized and managed practice sessions, competitions and performances for a team of 15 girls.
- Trained 12 - 13 year old athletes in proper technique for stunts, tumbling, jumps, cheers and dances.
- Encouraged team spirit among squad members.
- Maintained accurate records of attendance and performance evaluations.
Education
Bachelor of Arts - Broadcast Journalism And A Concentration in Sports
University of South Carolina - Columbia
Columbia, SC05.2026
High School Diploma -
Parkwood High School
Monroe, NC06.2022
Skills
- Order Management
- Guest Engagement
- Service prioritization
- Cash Handling
- Exceptional customer service
- Order Accuracy
College Extra - Curricular
- Active Member of Phi Mu sorority - Committee member on 3 committees including:
External Communications Committee - The team and myself worked on a monthly newsletter to send out. This committee upped my skills in design on Canva as well as creative journalism.
T-Shirt - On this committee I work with a team to give input to design T-Shirts for the chapter. This has upped my skills in design and team work.
Alumni Relations - On this committee I was able to connect with Alumni and form connections, as well as help plan 2 alumni Brunch events.
- Member of Student Gamecock Television - As a new member of this club I am able to learn helpful skills about journalism while also giving my input to the team.
Community Service
- Throughout my years I have held community service very close to my heart.
- A few of my most notable acts of service include:
Volunteering my time during holidays to serve turkeys to the homeless with Operation Reach - Out Ministries 2021, 2022, 2023.
Raising money over $500 to CMNH through my sorority Phi Mu & Participating in Dance Marathon 2023
Rebuilding homes in Houston, Texas with Amazing Grace Lutheran Church Summer of 2018
High School Vice President of Key Club, a service club, where I would conduct many service operations for my community.
Timeline
Cheerleading Coach
Parkwood Middle School
07.2021 - 11.2021
Server
Greco Fresh Grille
03.2021 - Current
Bachelor of Arts - Broadcast Journalism And A Concentration in Sports
University of South Carolina - Columbia
High School Diploma -
Parkwood High School
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