Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lauren Smith

Detroit,MI
Lauren Smith

Summary

Results-driven professional with extensive experience in janitorial services at Anago/Rags, excelling in cleaning and sanitizing while delivering exceptional customer service. Proven ability to develop efficient cleaning schedules and train staff, enhancing operational effectiveness and ensuring compliance with sanitation standards. Strong communicator with a focus on maintaining high-quality environments.

Overview

12
years of professional experience

Work History

Anago/ Rags
Detroit, MI

Janitorial Worker
01.2026 - Current

Job overview

  • Operated cleaning equipment to maintain cleanliness in commercial spaces.
  • Conducted routine inspections to ensure compliance with sanitation standards.
  • Trained new staff on proper cleaning techniques and safety protocols.
  • Developed efficient cleaning schedules to optimize workflow and reduce downtime.
  • Collaborated with team members to address maintenance issues promptly.
  • Implemented inventory management for cleaning supplies, ensuring availability at all times.

Uber/ Lyft
Detroit, MI

Driver
01.2024 - 11.2025

Job overview

  • Navigated diverse routes, ensuring timely passenger pickups and drop-offs.
  • Maintained high ratings through exceptional customer service and communication skills.
  • Monitored vehicle performance, conducting regular maintenance checks to enhance safety.
  • Resolved passenger concerns promptly, fostering positive experiences and loyalty.

Captain Jays
Detroit, MI

Manager
07.2016 - 03.2024

Job overview

  • Supervised daily operations to ensure efficient workflow and adherence to company standards.
  • Trained and mentored team members on best practices for customer service and product knowledge.
  • Implemented process improvements that enhanced operational efficiency and reduced downtime.
  • Coordinated inventory management, ensuring optimal stock levels and timely replenishment of products.

Eagle Security Protective Services
Detroit, MI

Security Supervisor
05.2014 - 01.2019

Job overview

  • Supervised daily security operations, ensuring compliance with company policies and procedures.
  • Trained and mentored security staff to enhance performance and operational effectiveness.
  • Developed and implemented security protocols to mitigate risks and improve safety measures.
  • Coordinated incident response efforts, maintaining communication with law enforcement and emergency services.
  • Managed scheduling of security personnel, optimizing coverage for various events and locations.

Education

Southeastern
Detroit, MI

High School Diploma
06-2002

Skills

  • Cleaning and sanitizing
  • Restroom care
  • Glass cleaning
  • Vacuuming floors
  • Great customer service skills

Timeline

Janitorial Worker

Anago/ Rags
01.2026 - Current

Driver

Uber/ Lyft
01.2024 - 11.2025

Manager

Captain Jays
07.2016 - 03.2024

Security Supervisor

Eagle Security Protective Services
05.2014 - 01.2019

Southeastern

High School Diploma